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TSI Incorporated · 3 days ago

H&S Inside Sales Lead

St Paul, MN

Full-time

Onsite

Senior Level

$80K/yr - $85K/yr

7+ years exp

TSI Incorporated is a global leader in respiratory fit testing and dust monitoring solutions designed to protect human health. The Health & Safety Inside Sales Lead is responsible for driving individual sales performance and mentoring the Inside Sales team, focusing on extensive outbound engagement and direct selling activities.

Manufacturing

No H1B

Responsibilities

Strive to meet or exceed individual and team performance sales targets

Sell Health & Safety products and services and identify new business opportunities primarily through outbound calls, emails, social media, bid alert boards, and similar channels

Conduct frequent and regular follow-up with prospects and the install base; assign and coordinate leads with appropriate Outside Sales representatives

Contact current customers to offer service, calibrations, trade-ins, upgrades, and to set appointments for Outside Sales when appropriate

Communicate the benefits of Health & Safety products by providing strong product knowledge during initial customer evaluations

Follow up on instrument inquiries and recent purchases to obtain immediate voice-of-customer (VOC) feedback

Assist with quotes, bids, and documentation for Health & Safety products

Manage or coordinate key account(s) when required

Accurately input and maintain lead and opportunity data in the CRM system

Serve as a day-to-day resource and point of escalation for Inside Sales Representatives

Train, mentor, and onboard new Inside Sales team members, including outbound calling best practices, call shadowing, and role-play scenarios

Share best practices, talk tracks, and competitive insights to help improve team performance

Support H&S Sales Manager by reinforcing processes, priorities, and performance expectations

Provide feedback to Sales and Marketing Management on customer trends, preferences, and competitive activity

Perform other duties as assigned

Qualification

Inside Sales ExperienceCRM ProficiencyTechnical Sales ExperienceMicrosoft Office ProficiencyConsultative Selling SkillsCustomer Service OrientationMentoring SkillsVerbal Communication SkillsWritten Communication SkillsProblem Solving Skills

Required

Associates or Technical degree required with 9+ years of Inside Sales, Customer Support or related experience, or Bachelor's degree with 7+ years of Inside Sales, Customer Support or related experience

Demonstrated success in high-volume outbound sales environments

Proficient with Microsoft Office tools

Experience using a Customer Relationship Management (CRM) system

Strong phone presence and consultative selling skills

Active listener with a strong customer service orientation

Excellent verbal and written communication skills

Ability to multitask, prioritize, and manage time effectively

High level of integrity and commitment to customer satisfaction

Motivated by team success and continuous improvement

Inquisitive problem solver with strong technical aptitude