United Community ยท 2 weeks ago
Commercial Loan Operations Assistant (LOA)
United Community is seeking a motivated and detail-oriented Commercial Loan Operations Assistant to support the Commercial Lending process. In this role, you will collaborate with Commercial Relationship Managers and Loan Closers to facilitate credit processes and provide exceptional service to customers.
Banking
Responsibilities
Provide sales and administrative support to CRMs and other partners
Assist in loan production by collecting, ordering, and tracking necessary information for risk assessment and underwriting
Prepare written communications on behalf of CRMs, such as commitment letters, term sheets, and thank you notes
Monitor reporting and identify necessary actions for maturities, auto-renew letters of credit, insurance, and real estate taxes
Provide exceptional services and respond to internal and external customer requests
Collaborate with CRMs, Commercial Loan Closers, Underwriters, Doc Prep, and/or outside counsel on loan closings
Qualification
Required
Minimum of 2 years of experience in credit operations, loan servicing, or customer support within the financial services industry
Strong interpersonal skills with clear and professional verbal and written communication skills
Solid understanding of federal and state banking regulations and compliance standards
Exceptional attention to detail and analytical thinking with a proactive approach to problem solving
Ability to manage multiple priorities independently while maintaining accuracy and meeting deadlines
Must be able to pass a criminal background & credit check
This is a full-time, non-remote position
Preferred
Hands-on experience with commercial loan documentation, processing, or servicing
Company
United Community
Since 1950, United Community has been driven to provide best-in-class service as we work to improve the financial well-being of the people and communities we serve.