QUALITY & IMPROVEMENT MANAGER jobs in United States
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Lowen Corporation · 1 month ago

QUALITY & IMPROVEMENT MANAGER

Lowen Corporation is looking for a Quality and Improvement Manager who will play a critical role in ensuring the continuous improvement of production and customer service processes. The role involves investigating quality issues, communicating effectively with departments, and conducting root cause analyses to uphold the organization's quality standards.

Graphic DesignPrinting
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H1B Sponsor Likelynote

Responsibilities

Investigate customer-reported issues by coordinating with internal departments (Production, Quality Control, and Customer Service)
Follow up with customers to communicate findings, corrective actions, and resolution status
Collaborate with the production and quality teams to identify trends and implement process improvements to prevent reoccurrence
Support the development and maintenance of quality standards and inspection criteria
Prepare and present quality performance reports for internal teams
Maintain accurate records in accordance with company and regulatory requirements

Qualification

Root cause analysisQuality assuranceCustomer serviceAnalytical thinkingCommunication skillsOrganizational skillsInterpersonal skillsProblem-solving skills

Required

2+ years of experience in customer service, quality assurance, or manufacturing environment
Strong problem-solving skills with experience in root cause analysis and corrective action processes
Excellent communication skills—both written and verbal—with the ability to communicate technical information clearly
Detail-oriented with strong organizational skills
Customer-focused mindset with a commitment to quality
Strong interpersonal skills and the ability to build positive relationships with customers and internal teams
Ability to remain calm and professional under pressure
Analytical thinking and data-driven decision-making

Company

Lowen Corporation

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Lowen Corporation is a provider of graphic solutions.

H1B Sponsorship

Lowen Corporation has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (1)

Funding

Current Stage
Growth Stage
Total Funding
unknown
2015-05-01Acquired

Leadership Team

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Matt Lowen
Chairman and CEO
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Company data provided by crunchbase