United Community ยท 3 weeks ago
Loan Servicing Specialist II
United Community is looking for a detail-oriented and experienced Loan Servicing Specialist II to join our dynamic Loan Operations team. In this role, you will be responsible for achieving individual production goals while supporting the manager in coordinating the daily operations of the unit.
Banking
Responsibilities
Gather, interpret, and transcribe complex and non-standard information to ensure loan boarding packages are accurate
Review documents such as loan approval forms, appraisals, title work, insurance, and other requirements to perfect our collateral position
Process complex and non-standard boarding requests, perform Quality Assurance reviews, and complete complex loan research and maintenance requests
Assist Account Officers with loan booking and maintenance questions
Provide exceptional customer service by responding to requests and issues accurately and timely
Meet performance standards of established production and quality metrics
Adhere to corporate policies and procedures
Qualification
Required
Minimum three years of experience in a Loan Operations/Loan Processing environment or related role
Detailed knowledge of Retail and Commercial loan documentation requirements
Knowledge of federal and state regulatory requirements
Advanced communication and organizational skills
Familiarity with LAS and Loan Document platforms
Proficient in Microsoft Excel and Word
Participation in all required compliance training, including Bank Secrecy Act/anti-money laundering training, as well as internal and external training programs, online training, meetings, and seminars/conferences
Must be able to pass a criminal background & credit check
This is a full-time, non-remote position
Company
United Community
Since 1950, United Community has been driven to provide best-in-class service as we work to improve the financial well-being of the people and communities we serve.