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TELUS Digital · 1 day ago

Human Resources Business Partner

Las Vegas, NV

Full-time

Onsite

Mid Level

3+ years exp

TELUS Digital is a global arm of TELUS Corporation, focusing on customer experience innovation through teamwork and agile thinking. The HR Business Partner role involves supporting team members and managers with HR-related transactions and providing program support related to areas such as employee relations and recruitment.

AnalyticsArtificial Intelligence (AI)ConsultingData Collection and LabelingInformation ServicesInformation TechnologyOutsourcing

Responsibilities

Partners with the leadership team to communicate various human resource policies, procedures, employment laws, standards and government regulations

Supports the business leaders and team members in solving business problems

Assists in training and development for leader and aspiring leaders

Conducts exit interviews, analyzes data and makes recommendations to the management team for corrective action and continuous improvement

Conducts thorough investigations of inappropriate conduct, harassment and discrimination claims

Prepare new hire, termination, and employee related documents for documentation purposes

Administer, track, and maintain human resource databases, including employee referrals, exit interviews, employee recognition programs, etc

Responds to employee relations issues such as employee complaints, harassment/discrimination allegations

Counsels employees on work related matters

Handles employee separations

Reviews and approves corrective counseling

Facilitates or provides HR policies training (including new-hire orientation) to the workforce

Performs related duties as assigned

Qualification

Human Resources experienceADAFMLA knowledgeBPOCall center experienceData analysisCritical thinkingProfessionalismCommunication skillsInterpersonal skillsOrganizational skillsTime managementConfidentiality