Program Design Manager jobs in United States
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PANTHERx Rare Pharmacy · 9 hours ago

Program Design Manager

PANTHERx Rare Pharmacy is the nation’s largest rare disease pharmacy, dedicated to enhancing patient care. The Program Design Manager is responsible for creating and refining business rules and patient journey workflows for new product launches, ensuring alignment with manufacturer expectations and operational capabilities.

BiotechnologyHealth CareMedicalPharmaceutical
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Culture & Values

Responsibilities

Leads the development of business rules and patient journey workflows for each new launch
Translates clinical and operational requirements into clear, actionable workflows
Ensures workflow designs align with manufacturer expectations and operational capabilities
Facilitates cross-functional meetings with internal stakeholders needed for business rules development
Participates in external manufacturer meetings to review the business rules and workflows
Provides recommendations to internal and external stakeholders regarding the patient journey workflow
Collaborates with teams internally during mock launch exercises to provide workflow insights and create mock launch scenarios for each new launch
Coordinates post-launch debriefs with internal stakeholders to evaluate program design and identify areas of improvement
Supports continuous improvement of business rules templates and workflow standards

Qualification

Workflow designProcess improvementClient-facing project managementHealthcare experienceInterpersonal skills

Required

Bachelor's degree
Minimum of three (3) years in system implementations, or related healthcare experience
Strong interpersonal skills with the ability to effectively collaborate with both management and staff at all levels
Proven experience managing client-facing projects

Preferred

Experience in specialty pharmacy or patient services
Familiarity with workflow design and process improvement methodologies

Benefits

Medical
Dental
Vision
Health savings and flexible spending accounts
401K with employer matching
Employer-paid life insurance
Short/long term disability coverage
Employee Assistance Program
Generous paid time off
Paid holidays

Company

PANTHERx Rare Pharmacy

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PANTHERx Rare Pharmacy is the rare Disease Specialty Pharmacy'', servicing patients nationwide.