Four Seasons Hotels and Resorts · 5 days ago
Director of Catering
Chicago, IL
Full-time
Onsite
Director/Executive
$120K/yr - $140K/yrFour Seasons Hotels and Resorts is a luxury hospitality company committed to creating exceptional guest experiences. The Director of Catering will lead and manage the catering team, ensuring efficient execution of events while maximizing revenue and delivering a high-quality experience for all guests.
HospitalityHotelLeisureRental PropertyTravel
Responsibilities
Lead, mentor, and manage the catering team, fostering a culture of excellence and teamwork
Conduct performance evaluations, provide coaching, and support career development for team members
Actively solicit and secure new business, including corporate, social, and group events
Optimize space utilization and manage function space allocation to maximize revenue
Work with Sales & Marketing and Revenue teams to develop event pricing strategies for related market segments and forecasting
Lead sales activities, including responding to inquiries, managing leads, and driving event conversions
Build and maintain relationships with key accounts, event planners, and stakeholders
Work with the Director of Banquet Operations and Executive Chef to monitor and manage Banquet and Food & Beverage expenses and revenues
Ability to formulate catering sales manager goals and budget setting
Liaise with department heads such as Chefs, Banquet Managers, and Front Office Managers to ensure smooth execution of all Catering and Group events
Oversee audio-visual requirements and ensure all logistical aspects of the event are handled efficiently
Prepare reports on booking pace, forecasting, month-end analysis, and other relevant metrics
Ensure team and relevant operating departments are kept up to date with competitor activities and provide insights on the market when required
Ensure compliance with safety and sanitation standards
Monitor industry trends and competitor activities to ensure the hotel remains at the forefront of catering excellence
Ensure compliance with health and safety standards, as well as Four Seasons' policies and procedures
Qualification
Required
Strong commercial acumen, leadership, and team management skills, with the ability to lead, motivate, and inspire team members
Commitment to employee training, learning, and development, fostering a positive and productive work environment
Proven experience in event planning, catering, and sales management (i.e. familiarity with sales processes, lead management, and customer relationship management. Experience with budgeting, forecasting, and revenue management for events. Knowledge of local market trends and competitive landscape.)
Understanding of catering, menu planning, food and beverage service standards, and banquet operation matters (i.e. audio-visual requirements, space management, event logistics). Knowledge of event management software (e.g., Golden Sales & Catering, Opera or similar tools)
Strong organizational and problem-solving abilities. Ability to manage large teams, handle complex schedules, and coordinate across departments
Excellent interpersonal and influencing skills in building and maintaining relationships across departments and with guests, creating a memorable and high-quality experience
Excellent verbal and written proficiency in English
Benefits
Energizing Employee Culture where you are encouraged to be your true self!
Comprehensive learning and development programs to help you elevate your craft.
Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan) as well as Paid Time Off & Holiday Pay
Eligibility to Annual Incentive Program
401(k) Retirement Plan including Employer Matching Program
Inclusive and diverse employee engagement & recognition events all year-round.
Exclusive discount and travel programs with Four Seasons
Complimentary Employee Meals
And so much more!
Company
Four Seasons Hotels and Resorts
Four Seasons is an operator of a chain of hotels, resorts, and residence clubs.
Founded in 1961
10001+ employees
H1B Sponsorship
Four Seasons Hotels and Resorts has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (1)
2021 (1)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
$579MKey Investors
CanAm EnterprisesJPMorgan Chase & Co.
2025-09-24Undisclosed· $162M
2025-09-24Debt Financing· $417M
2007-02-12Private Equity
Leadership Team
Alejandro Reynal
President and CEO
Sudhakar Veluru
CIO / CTO
Recent News
2026-01-14
Company data provided by crunchbase