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PharmaCann Inc · 3 weeks ago

Budtender Part Time

Denver, CO Tech Center

Full-time, Part-time

Onsite

Entry Level

$18.81/hr - $18.81/hr

2+ years exp

PharmaCann, Inc. owns and operates best-in-class production facilities and retail dispensaries for cannabis-based products. The Budtender is responsible for creating a world-class customer experience and ensuring compliance with all policies and regulations while promoting a positive and customer-oriented work environment.

Health CareMedical

Responsibilities

Meet and exceed personal sales volume and KPI goals

Add value to the team by being an authentic and confident self-leader who strives to execute our world-class hospitality program by driving a positive service experience through building relationships, exhibiting empathy and providing solutions

Drive repeat business through strong local networking and customer data capture, patient confidence inspiration, and building of patient loyalty

Maintain up to date knowledge on products and industry knowledge, including cannabis laws and regulation

Execute high customer experience standards, to include a world-class culture and industry-leading customer engagement through strong sales techniques and product knowledge

Maintain the store in a clean, organized and safe manner with special attention paid to merchandising standards

Accountable for accurately utilizing the Verilife/LivWell Point of Sale system, including state systems and new customer files

Execute customer transactions with high attention to detail and ensure accuracy in register transactions

Adheres to strict check-in procedures per state regulations

Deliver results and strategic direction by ensuring day-to-day operations run smoothly

Execute and follow up on operational standards and policies and procedures

Prepare and package orders for customers, merchandising and restocking

Receive, count, and document inventory deliveries and accurately file manifests after delivery

Perform and assist with audits and inventory control functions

Ensure compliance with all safety and security of all associates, patients, customers, and vendors while on-premises and all operational policies are upheld within retail stores

Vigilantly performs all entry/exit control protocols

Monitors electronic surveillance and security alarm systems

Review and investigate POS analytical reports

Must be able to accommodate flexible scheduling expectations including weekend, evening, and holiday schedules

Dependent upon the state and/or location, this position may be required to hold a current driver’s license and maintain a good driving record

Adheres to company dress code guidelines

Projects a positive image of the organization to employees, customers, industry, and community

Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key objectives

Qualification

Customer servicePoint of Sale systemRetail experienceProduct knowledgeBilingualAnalytical skillsAttention to detailTime managementInterpersonal skillsProblem-solving

Required

Minimum 21 years of age (or as required by state regulations)

High School diploma or GED required

Minimum 2 years' retail experience with customer service in a fast-paced retail environment

Strong analytical skills to assess data, facts and figures

Strong attention to detail and able to record information accurately

Ability to troubleshoot problems and resolve in a calm, professional and courteous manner

Strong computer-based skills

Intermediate-level math skills

Proven expertise and experience to accurately manage a POS system

Excellent Time Management and sense of urgency

Business-minded personality

Must have strong interpersonal skills to greet and manage patient/customer or employee interactions

Steady employment history

Pass a comprehensive background check that includes a criminal history, and obtain and maintain state agent requirements

Valid driver's license and ability to successfully pass a Motor Vehicle Record background check (state specific)

Communicates well with employees, customers and patients

A positive attitude, highly motivated and ethical individual

Exceptional customer service skills, including ability to escalate employee, patient or customer issues properly or to the proper personnel/management

Regular and on time attendance

Must be able to accommodate flexible scheduling expectations including weekend, evening and holiday schedules

Preferred

Bachelor's Degree is preferred and/or an equivalent combination of education and/or experience

Bilingual is a plus for specific locations

Company

PharmaCann Inc

PharmaCann, founded in 2014, is one of the country’s largest vertically integrated cannabis companies, providing safe, reliable, top-quality cannabis products to improve people’s lives.

Founded in 2014

Oak Park, Illinois, USA

51-200 employees