Heartshare ยท 9 hours ago
Property Coordinator
Brooklyn, NY
Full-time
Onsite
Entry, Mid Level
2+ years expHeartshare is dedicated to championing and empowering New Yorkers society has too often overlooked and underestimated. The Property Coordinator oversees a portfolio of approximately 130 scattered-site supportive housing apartments, ensuring full occupancy and high-quality unit conditions while maintaining strong landlord/tenant relationships.
AssociationHealth Care
Responsibilities
Participates in in-service trainings and on-site workshops as required for professional growth and development. Attends external trainings and workshops at direction of management
Maintain accurate CAPS census and oversee vacancies, move ins, turnovers, and leasing timelines to ensure full capacity
Build and maintain a strong housing pipeline by sourcing new apartments/ building and sustaining landlord/broker relationships
Negotiate rents within budget and oversee all lease and renewal documents to ensure compliance
Coordinate inspections (e.g., HQS/HPD as applicable) and habitability checks pre- and post-move-in
Oversee the rent payment process, including tenant portions and subsidy/HAP payments
Ensure on-time voucher and subsidy recertifications; maintain accurate rent rolls and ledgers
Facilitate and coordinate repairs, preventive maintenance, and vendor work orders and monitor until completion
Set up new apartments for occupancy (utilities, furnishings, safety equipment, keys/access); Maintain all apartment key inventory
Lead semi-annual fire safety meetings with tenants and staff to review self-preservation tools and ensure smoke/CO detectors and safety signage are in place in support emergency preparedness
Produce portfolio dashboards and funder reports
Complete HRA 2010e applications and ensure supporting documentation is accurate and timely
Ensure compliance with NYC landlord-tenant law, Fair Housing, voucher program rules, and funder requirements. Compliance, reporting, and systems
Use property management and case coordination systems (e.g., Yardi or Similar, CAPS, Microsoft Office)
Serve as primary contact for landlords and brokers to resolve issues to maintain unit access and goodwill
Network with service providers on tenant retention, move-ins/outs, and crisis responses
Coordinate closely with fiscal on leasing, de-leasing, rent collections, security deposits, and reconciliations
Respond to and address unauthorized occupancy/squatter issues promptly and safely
Coordinate with legal counsel and, when appropriate, law enforcement; pursue legal remedies through proper channels (no self-help evictions)
Implement unit-securing measures (locks, boards, alarms) and update incident documentation
Qualification
Required
Bachelor's degree from a four-year college or equivalent
Valid driver's license and ability to travel across NYC required
Proficiency with property management software and Microsoft Office; strong data/reporting skills
Strong negotiation, landlord engagement, and conflict resolution skills
Must have flexibility to work an occasional evenings/weekend for emergencies; Required field work across Brooklyn and the Bronx; On-Call rotation as needed
Preferred
2-3+ years of property management experience; supportive housing or scattered-site strongly preferred
Bilingual preferred
Working knowledge of NYC housing voucher programs (e.g., CityFHEPS, Section 8 via NYCHA/HPD/HRA, HASA, FHEPS, EHV, SSVF)
Familiarity with NYC landlord-tenant law, Fair Housing/VAWA, lease enforcement, and legal processes for eviction
Benefits
Paid vacation, sick, personal days, and holidays.
403(B) retirement plans with employer contribution.
Health, dental, vision and life insurance.
Employee Assistance Program (EAP).
Flexible spending account (Dependent Care, Medical, Parking, and Transit).
Employee Appreciation Programs and Events.
Tuition Assistance Program.
Professional Development opportunities.
Wellhub Discount
Verizon Wireless Discount.
BJs Membership discount.
Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates & more.
Company
Heartshare
Heartshare nurtures and empowers children and adults diagnosed with intellectual and developmental disabilities, including autism spectrum disorders, through educational, life skills and vocational training, residential, case management, recreational, family support and health care services.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Dawn Saffayeh
President and Chief Executive Officer
Justin Nardilla
Chief Financial Officer
Company data provided by crunchbase