NEOGOV · 1 month ago
DMC Administrative Assistant
Helpline Youth Counseling (HYC) is a nonprofit agency providing youth and family behavioral health services in Southeast Los Angeles County. They are seeking a Drug Medi-Cal Administrative Assistant to provide clerical support, maintain records, coordinate meetings, and assist the DMC team while ensuring compliance with health regulations.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Provide clerical and administrative support to the Manager of Substance Use Services and DMC team
Maintain accurate records, files, and documentation to support program compliance and reporting
Support the coordination of meetings, training, and communication efforts to ensure program efficiency
Provide administrative support for email reminders, audits, and other program-related tasks
Support Counselors and Clinicians with administrative tasks such as but not limited to (scheduling, printing, filing, ect.)
Maintain confidentiality and protected health information (PHI) by following all Federal, State, County, and City laws and regulations, including the Health Insurance Portability and Accountability Act (HIPAA)
Effective communication verbally, through email, through texts, and phone calls
Adhere to and promote HYC's mission and values. Acts as a role model to others exhibiting a high degree of professionalism and ability to work with diverse populations and respect cultural diversity
Adaptive and multi-tasking ability must easily transition from one task to the next
Great work ethic demonstrated by reliability, punctuality, professionalism, diligence, and strong follow-up skills
Must attend all necessary training courses and meetings
Other related duties as assigned
Qualification
Required
Bachelor's degree in mental health and/or human services related field preferred
Minimum of two years of administrative assistant and/or office management experience
Experience in administrative coordination
Superb planning and organizational skills with a proven track record for strategic planning and execution and attention to detail
Proficient in Microsoft program applications
Ability to succeed independently within a fast-paced, dynamic, and sometimes unpredictable work environment
Ability to work a flexible schedule, including evenings and weekends
Ability to reasonably adjust, accept, and make changes to directives as they occur
U.S. Citizenship or permanent resident status
A valid California driver's license, current auto insurance, a good driving record, and must be cleared to drive for business purposes by our insurance broker
Ability to pass background check and criminal clearance
Ability to successfully pass a TB screening test and Live Scan fingerprinting
Preferred
Experience in working within the Southeast Region of Los Angeles County and a familiarity with the population of the area
Experience in networking with school and community agencies in providing SUD client care services programs
Experience in working in a community-based organization
Benefits
Health
Dental
Vision
403b
EAP (Employee Assistance Program)
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
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