Customer Service & Order Entry Manager jobs in United States
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Quanex · 12 hours ago

Customer Service & Order Entry Manager

positionSt Cloud, MN
timeFull-time
remoteOnsite
seniorityMid, Senior Level
money$75K/yr - $88K/yr
date5+ years exp

Quanex is a global manufacturing company looking for a Customer Service & Order Entry Manager to join their team in St. Cloud, Minnesota. The role involves overseeing the customer service and order entry team, fostering strong relationships with customers, and ensuring effective problem-solving and collaboration within the team.

Building MaterialManufacturingProduct Design

Responsibilities

Overseeing the customer service and order entry team within the QCC Division
Ensuring the development of strong rapport, communication, and lasting relationships with both internal and external customers
Skilled in troubleshooting, conflict resolution, and delivering positive outcomes through critical thinking and effective problem-solving strategies
Drive collaboration and consistency across the team and various ERP systems
Lead, develop, and mentor your team to ensure they meet performance goals and provide excellent customer service
Dedicated contact for customers and manufacturing plants to resolve issues and build strong relationships
Develop and implement standardized processes related to procedures and guidelines for customers and the order entry team
Participate in the interviewing, selection process, and training of employees

Qualification

Customer serviceOrder managementERP systemsMicrosoft OfficeLeadership skillsCommunication skills

Required

Bachelor's degree or equivalent experience
5+ years' experience in customer service, order management or supervisory role
Exceptional communications skills
Leadership skills
Experience in ERP systems
Microsoft Office skills

Benefits

401K with 5% company match, yours to keep after 2 years
15% immediate return if you participate in the company’s ESPP
Medical, Dental & Vision Plans
Employer paid disability plans and life insurance
Paid Time Off & 9 Paid Holidays
Various Work Schedules
Tuition support for degree and continuous education
Employee Resource Groups focused on employee empowerment

Company

Quanex

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Quanex is a production company that manufactures solar panels, entry doors, kitchen, bath, and window component products.
dateFounded in 1927
location
Phoenix, Arizona, USA
people-size5001-10000 employees
web-link
http://www.quanex.com/

Funding

Current Stage
Public Company
Total Funding
unknown
2008-04-25IPO

Leadership Team

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Scott Zuehlke
Senior Vice President, Chief Financial Officer and Treasurer
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Gabriela Garcia
Chief Accounting Officer (CAO)
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Recent News

EIN Presswire
Polyisobutylene Market to Reach USD $3.57 Billion by 2029 at 6.7% CAGR
2025-11-21
Morningstar.com
NX Investors Have Opportunity to Lead Quanex Building Products Corporation Securities Fraud Lawsuit with the Schall Law Firm
2025-11-11
The Rosen Law Firm PA
ROSEN, NATIONAL TRIAL COUNSEL, Encourages Quanex Building Products Corporation Investors to Secure Counsel Before Important November 18 Deadline in Securities Class Action – NX
2025-11-08
Company data provided by crunchbase