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Surpass Behavioral Health · 3 weeks ago

Associate Product Manager, Wealth Management

United States

Full-time

Remote

Mid, Senior Level

$65K/yr - $162K/yr

6+ years exp

Kaplan is a global company at the intersection of education and technology, focused on collaboration, innovation, and creativity. The Associate Product Manager supports the ongoing initiation and maintenance of Kaplan’s education and review products for the Wealth Management line, working with internal teams to assist in the production process.

Health CareMental HealthTherapeutics

Responsibilities

Assists with the strategic planning and product development activities associated with their product line through analysis and insight generation based on available data such as feedback from customers and stakeholders, competitive intelligence, or other sources of relevant information

Assure that the necessary communication takes place between the product group and the relevant functional groups (i.e., sales, marketing, student support, regulatory filing, etc.) needed to support the strategic goals of products and initiatives

Support sales and marketing activities associated with the products, evaluate revenue, trends, and investigate and take corrective actions when customer issues arise

Assists with PSF creation, development, and delivery for value stream and wealth management teams

Ensures content needed for instructor-facing platforms is ready for LMS placement, reviewed and accurate prior to release

Completes functionality review of 'public' product releases confirming delivery is accurate and effective for our clients and students

Supports KPE Class Coordinator on the functionality review of all 'private and university' class releases

Troubleshoot LMS and BDS issues and report as needed

Qualification

Product ManagementLearning Management SystemsMicrosoft OfficeCustomer ServiceProactiveProject FocusedAttention to Detail

Required

Bachelors degree or related degree in General Studies

6+ years of experience in General Product Knowledge, Customer Service, Technical Support and IT experience

Easily adapt to internal systems and familiarity with Learning Management Systems

Proficient at Microsoft Office (word, excel, PPT)

Attention to detail, quickly adjusts to changes and timelines, strong ability to work on multiple tasks/projects at once, able to work in a fast pace environment

Proactive, project/product focused, and detail oriented

Benefits

Remote work provides a flexible work/life balance

Comprehensive Retirement Package automatically enrolled in The Company Contribution Plan (8-10% annual company contribution based on tenure)

Our Gift of Knowledge Program provides tuition assistance and substantial discounts for our employees and close family members

Comprehensive health benefits new hire eligibility starts on day 1 of employment

Generous Paid Time Off includes paid holidays, vacation, personal, sick paid time-off, plus one (1) volunteer day and one (1) diversity and inclusion day to participate and give back to our local communities