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Blue Mantis · 3 weeks ago

IT Operations Tech - Providence RI Area

Providence, RI

Full-time

Onsite

New Grad, Entry Level

$17/hr - $27/hr

Blue Mantis is a company that provides IT support and services. They are seeking an IT Operations Technician to perform a variety of technical and warehouse operational tasks to support their customers and internal departments.

Data CenterInformation TechnologySoftwareVirtualization

Growth Opportunities

Responsibilities

This position is onsite Mon-Friday from 8:00AM to 4:30PM working in our Configuration Center/Warehouse in Pawtucket RI

Receive and inspect incoming shipments for accuracy and damage

Pick, pack, and ship orders according to company standards

Load and unload trucks using forklifts, pallet jacks, or manually

Maintain inventory accuracy through regular cycle counts and data entry

Organize and maintain a clean and safe warehouse environment

Responsible for proper cleaning, packaging and component verification of all equipment

Operate warehouse equipment in a safe and efficient manner

Assist with other tasks and departments as needed

Update company systems with required data in a detailed and professional manner

Qualification

ServiceNowMicrosoft ExcelInventory systemsA+ CertificationNetwork+ CertificationCustomer service skillsMultitaskDesire to learnAttention to detailOrganizational skillsCommunication skills

Required

Candidate must be able to lift 10-70 pounds regularly. Occasional lifting of items heavier than 100 pounds with help required

Standing, bending, crawling, reaching/stretching, and working on ladders required

Strong attention to detail and organizational skills

Ability to work in a fast-paced environment and follow directions

Ability to troubleshoot and communicate issues

Excellent communication skills, ability to interact professionally with clients Excellent customer service skills

Ability to multitask

Ability and desire to learn new competencies

Includes lifting and moving of IT equipment and boxes

Travel (MA,CT,NH,ME,RI,VT)-as needed

Preferred

Previous warehouse or logistics experience - Nice To have

Forklift certification - Nice To Have

Expertise with ServiceNow is a plus

Experience with Microsoft Excel & Office 365 Applications

Basic math and computer skills; experience with inventory systems is a plus

Hardware and Operating system familiarity a plus

A+ or Network+ Certification a plus

Company

Blue Mantis

Blue Mantis is a security-first, IT solutions and services provider with a 30+ year history of successfully helping clients achieve business modernization by applying next-generation technologies including managed services, cybersecurity and cloud.

Founded in 1992