Arnot Health · 22 hours ago
Outpatient Administrative Assistant - OB GYN
Arnot Health is seeking an Outpatient Administrative Assistant for their OB GYN department. The role primarily involves performing various medical office support services, including patient intake, billing preparation, and scheduling, while ensuring a positive experience for patients.
Health CareHospitalMedical
Responsibilities
Prepares daily schedule & distributes
Answers incoming calls courteously and efficiently- routes all medically related calls to appropriate care provider for further action
Screens new patients to ascertain what provider it would be appropriate for them to see
Prepares charts for appointment
Obtains & updates all patient demographic information timely and accurately
Collects patient co-pays at time of visit
Maintains accurate accounting of daily cash /receipts and sends timely to billing department
Prepares billing superbills and tracks daily encounters
Sorts distributes mail according to office protocol
Sends out medical release forms and medical history questionnaire to new patients
Orders office supplies as required
Makes all necessary appointments per provider instructions
Prepares orders for any testing, obtains any needed prior authorizations
Gives patient any needed instructions as directed by clinical staff or provider
Documents all follow up appointments
May be asked by provider(s) to schedule follow-up visit, consultations, referrals and forward any material needed for appointment
Is responsible to scan into medical record any incoming documentation and forward to appropriate clinical staff in timely fashion according to protocol
May be asked to obtain prior authorization and have method to track results in a timely fashion
Notifies patient by phone or mail with any pertinent information as instructed by clinical staff such as appointment changes, forms, letters etc
Transcribes notes (when applicable) and updates medical records
Files/scans results according to protocol
Processes all medical records requests according to protocol
Assists Administrator, provider(s), nurse(s) and other staff with other practice related functions
Maintains professional behavior and appearance
Functions with awareness for safety of patients, co-workers and self (i.e. OSHA compliance)
Completes annual Merit Fair
Is responsible for attending all annual mandatory educational programs as required by position
Employee understands and demonstrates the importance of satisfying the needs of the customer/patient by interacting with him/her in a friendly and caring way, being attentive to customer’s needs, both psychologically and physically, and by taking the initiative to maintain communication with the customer in order to provide a secure and pleasant experience with the Arnot Health
It is understood that this list is typical duties for the classification and is not to be considered inclusive of all duties which may be assigned
Qualification
Required
Performs a variety of medical office support services for Outpatient Services
Primarily responsible for routine office functions, patient intake and registration, preparation of billing forms, scheduling and pre-authorizations
Reports to Practice Manager
Prepares daily schedule & distributes
Answers incoming calls courteously and efficiently- routes all medically related calls to appropriate care provider for further action
Screens new patients to ascertain what provider it would be appropriate for them to see
Prepares charts for appointment
Obtains & updates all patient demographic information timely and accurately
Collects patient co-pays at time of visit
Maintains accurate accounting of daily cash /receipts and sends timely to billing department
Prepares billing superbills and tracks daily encounters
Sorts distributes mail according to office protocol
Sends out medical release forms and medical history questionnaire to new patients
Orders office supplies as required
Makes all necessary appointments per provider instructions
Prepares orders for any testing, obtains any needed prior authorizations
Gives patient any needed instructions as directed by clinical staff or provider
Documents all follow up appointments
May be asked by provider(s) to schedule follow-up visit, consultations, referrals and forward any material needed for appointment
Is responsible to scan into medical record any incoming documentation and forward to appropriate clinical staff in timely fashion according to protocol
May be asked to obtain prior authorization and have method to track results in a timely fashion
Notifies patient by phone or mail with any pertinent information as instructed by clinical staff such as appointment changes, forms, letters etc
Transcribes notes (when applicable) and updates medical records
Files/scans results according to protocol
Processes all medical records requests according to protocol
Assists Administrator, provider(s), nurse(s) and other staff with other practice related functions
Maintains professional behavior and appearance
Functions with awareness for safety of patients, co-workers and self (i.e. OSHA compliance)
Completes annual Merit Fair
Is responsible for attending all annual mandatory educational programs as required by position
Employee understands and demonstrates the importance of satisfying the needs of the customer/patient by interacting with him/her in a friendly and caring way, being attentive to customer's needs, both psychologically and physically, and by taking the initiative to maintain communication with the customer in order to provide a secure and pleasant experience with the Arnot Health
Preferred
High school graduate or equivalent with concentration in secretarial sciences preferred
Minimum three years experience as a Medical Office Assistant preferred
Experience with coding helpful
Company
Arnot Health
Arnot Health is a healthcare center that specializes in bariatric. cancer, heart, maternity and orthopedic care services.
H1B Sponsorship
Arnot Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (5)
2023 (4)
2022 (1)
2021 (2)
2020 (2)
Funding
Current Stage
Late StageRecent News
Central New York Business Journal
2025-05-06
Central New York Business Journal
2025-05-01
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