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Carenet Health · 1 day ago

Business Analyst

San Antonio, TX

Full-time

Hybrid

Senior Level

5+ years exp

Carenet Health is looking for a proactive and collaborative Business Analyst to partner with clients and internal teams to uncover requirements and deliver high-quality solutions. The role involves analyzing business needs, translating them into user stories, and serving as a key bridge between stakeholders and delivery teams.

Health CareInformation TechnologyMedicalTelehealth

H1B Sponsor Likely

Responsibilities

Gather, analyze, and translate business needs into well-defined user stories supported by acceptance criteria, process flows, and wireframes to clearly communicate functional requirements

Document current and future state processes using process flow diagrams and conduct thorough gap analyses

Evaluate and balance business objectives with technical feasibility and long-term sustainability

Ensure shared understanding and agreement on requirements throughout design, development, and deployment phases

Participate in Integration Testing, User Acceptance Testing (UAT), and Functional Testing as needed to validate solutions

Perform detailed data and use case analysis across systems and integrations to identify risks, gaps, and improvement opportunities

Collaborate closely with the Solution Manager and technical teams to convert customer and product needs into practical, achievable features and enhancements

Partner with the Solution Development team to gather and analyze metrics and continuously improve team-owned processes

Provide regular status updates on business analysis activities and escalate risks or issues to the Solution Manager

Serve as a subject matter expert representing the Solution Development team

Understand product and customer priorities across multiple initiatives and advise on sequencing and prioritization to maximize business value

Lead and facilitate meetings, presentations, and solution demonstrations

Build and maintain strong relationships with vendors, team members, and clients

Coordinate efforts across multiple teams to ensure the timely delivery of high-quality solutions

Qualification

Business AnalysisAgile PracticesAnalytical SkillsSolution DevelopmentCommunication SkillsTechnical DocumentationPC ProficiencyVendor Relationship ManagementNegotiation SkillsPresentation SkillsFacilitation Skills

Required

Bachelor's degree in Information Systems, Computer Science, or a related field, with 5+ years of IT experience, including at least 3 years in a Business Analyst or similar role

Broad knowledge of solution development, IT processes, tools, techniques, and production/infrastructure operations

Strong analytical skills with experience managing complex technical projects and working with both custom-built and packaged applications

Excellent communication, negotiation, presentation, and facilitation skills

Familiarity with Agile practices, including Scrum ceremonies such as stand-ups, backlog grooming, sprint planning, and retrospectives

Ability to interpret business and technical documentation, regulations, and industry publications, and produce clear reports and procedural documentation

Advanced PC proficiency, including strong skills in Microsoft Excel, Word, PowerPoint, email, database, and internet-based tools

Preferred

Experience supporting 24/7 call center technologies, reporting, remote workforce environments, and database concepts preferred

Preferred knowledge of diverse technologies and platforms such as Crystal Reports, Microsoft Server systems (IIS, SharePoint), .NET, TCP/IP, VPNs, and WAN architectures

Company

Carenet Health

Glassdoor2.7

Carenet Health is a provider of healthcare engagement, clinical support, advocacy and 24/7 telehealth solutions.

Founded in 1988

San Antonio, Texas, USA

1001-5000 employees

https://carenethealth.com/

H1B Sponsorship

Carenet Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (5)

2024 (4)

2023 (8)

2021 (2)

2020 (3)