Waystone HHS · 2 weeks ago
Residential Program Manager (Group Homes)
Lawrence, MA 01843
Full-time
Onsite
Mid Level
$47K/yr - $52K/yr
3+ years expWaystone Health & Human Services is a nonprofit organization supporting individuals with intellectual and developmental disabilities. As the Residential Program Manager, you will manage all aspects of the group home, develop Individual Support Plans, and oversee a team of direct care professionals to enhance the independence and belonging of residents.
Non ProfitService IndustrySocial
Responsibilities
Hire, train and coach staff, ensure all program staff training requirements are met and maintained. Provide ongoing supervision, feedback, and performance support to team members
Develop and implement Individual Support Plans for each person served in collaboration with the clinical team. Train and monitor staff to ensure consistent, high-quality care
Ensure quality health care for each individual - Promote a healthy lifestyle within the home. Ensure timely scheduling and completion of all routine and follow-up medical appointments. Monitor that all medical and clinical recommendations are followed by all staff. Collaborate with all service providers; Nurses, Clinicians and Day Programming to meet behavioral and medical needs
Build and maintain positive relationships with family members and guardians. Communicate proactively and professionally regarding individual care. Coordinate and prepare for family and team meetings as needed. Train staff in best practices for working with families
Ensure records are updated as required (medication lists, doctor’s orders and medical documentation). Oversee medication orders and administration through daily and weekly checks
Provide emergency and on-call coverage as needed. Respond to incidents, manage call-outs, schedule per diem staff, complete on-call reports, and provide shift coverage if necessary
Qualification
Required
Bachelor's degree in Human Services or a related field may substitute for required experience
High School Diploma or GED with at least three years' experience working with Intellectual/ Developmental Disabilities
Supervisory and administrative experience in a residential or human services setting with a proven ability to foster a supportive and collaborative environment for staff and Individuals
Candidates must be able to read, write, and comprehend English to accurately follow the Individual Service Plan (ISP), document services provided, and communicate effectively with individuals, families, and healthcare professionals
Strong organizational and multitasking abilities; skilled in problem-solving
MAP (Medication Administration Program) Certification; training is offered by Waystone to acquire certification within 6 months of employment
CPR/First Aid; training is offered by Waystone to acquire certification within 3 months of employment
Valid driver's license in good standing with at least one year of driving experience. Must be able to drive and train staff on the use of wheelchair-accessible vans
Proficiency with Microsoft Office and general computer literacy, including experience with data management systems and recordkeeping platforms, such as HCSIS, Ehana, and Relias
Benefits
Health, Dental, and Vision insurance, eligible to enroll on your first day!
Comprehensive Wellness program
Flexible Spending Accounts
Retirement Savings Plan (401k/Roth) with employer match
2 weeks vacation
12 Holidays
3 Personal Days
9 Sick days
DEIB Committee with monthly speaker series/events
Ongoing professional development with opportunities for CEU’s
Employee Appreciation Events
Room for growth within Waystone
Tuition reimbursement
Employee referral bonuses
Employee of the month bonus
Company
Waystone HHS
Fidelity House CRC is now Waystone Health and Human Services! For more than 50 years, Waystone HHS has been partnering with people who are diverse in age, ability, and cultural background throughout their personal, work, and life journeys.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Yvonne Allard
President and CEO
Leanna Fleming
Chief Financial Officer
Company data provided by crunchbase