Aderant · 6 hours ago
Technical Consultant
Atlanta, GA
Full-time
Hybrid
Mid, Senior Level
3+ years expAderant is a global industry leading software company providing comprehensive business management solutions for law firms and other professional services organizations. The Technical Consultant will provide implementation, consulting, and technical expertise to clients, ensuring successful project delivery and customer satisfaction through tailored software solutions.
LegalProfessional ServicesSoftware
Responsibilities
Conduct discovery sessions, workshops, and interviews to understand client processes and workflows
Translate client requirements into detailed implementation plans and solution designs
Customize and tailor solutions to meet specific client needs, integrating with existing systems and third-party applications as necessary
Test and validate configurations to ensure functionality, usability, and performance meet client expectations
Lead or support the implementation and deployment of software solutions, managing project timelines, milestones, and deliverables
Provide technical guidance and support during go-live activities, system integration, and user acceptance testing (UAT)
Deliver product training sessions and workshops to client stakeholders, including end-users, administrators, and executives
Facilitate knowledge transfer and provide ongoing support to clients to ensure they maximize the value of the software solution
Collaborate effectively with sales, product management, support, and development teams to align on client requirements and project goals
Provide feedback to internal teams on product enhancements, features, and functionality based on client interactions and market insights
Recommend core infrastructure setup for customer sites, considering DR/HA, to support deployment
Create Deployment Plans/Checklists for every implementation
Maintain strong awareness and understanding of key security implications/requirements of all products
Stay up-to-date with industry trends and emerging technologies to continually improve our systems and processes
Qualification
Required
Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field
Proven experience (typically 3-5 years) in professional services, consulting, or technical implementation roles, preferably in software or technology
Experience with automation tools (Ansible, Terraform, Chef) for IT infrastructure management and deployment
Expertise in cloud platforms (AWS, Azure, GCP) and containerization (Docker, Kubernetes)
Strong knowledge of network configurations, security protocols, and authentication (OIDC, OAuth2, Azure AD)
Experience with Mobile Device Management (MDM) and Mobile Application Management (MAM), and mobile app deployment in enterprise environments. More specifically Intune, Mobile Iron and Workspace One
Proficiency in scripting languages (Python, Bash, PowerShell, JavaScript) along with monitoring tools (ELK Stack, Prometheus, Grafana) for performance tracking and alerting
Solid understanding of security protocols and practices for deployment
Excellent communication and presentation skills, with the ability to effectively engage with stakeholders at all levels
Customer-focused mindset with a passion for delivering exceptional service and achieving client success
Ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines in a fast-paced environment
Problem-solving skills and the ability to analyze complex issues and propose effective solutions
Willingness to travel occasionally to client sites for onsite engagements (travel requirements may vary)
Preferred
Experience deploying technology in the legal sector is an asset but not required
Company
Aderant
Aderant provides legal software and practice management software solutions.
501-1000 employees
H1B Sponsorship
Aderant has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (1)
2022 (2)
Funding
Current Stage
Late StageTotal Funding
unknown2015-10-07Acquired
Leadership Team
M
Michael McKay
Vice President of Engineering
Recent News
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