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Kimpton Hotels & Restaurants · 2 weeks ago

People and Culture Manager

Vero Beach, FL

Full-time

Onsite

Mid, Senior Level

2+ years exp

Kimpton Hotels & Restaurants is committed to heartfelt human connections and creating a unique work environment. The People and Culture Manager will empower employees and champion the company's culture, focusing on employee engagement and satisfaction while supporting recruitment, performance management, and compliance initiatives.

HospitalityRestaurants

Responsibilities

Develop, maintain and support a legitimate business partnership with the hotel & restaurant operations teams serving as an employee advocate, cultural ambassador, subject matter expert, innovator and consultant

Assists the hiring managers in departmental recruitment and staffing including participating in local and University career fairs, maintenance of job postings within budget and staffing guidelines, preparation of salaried offer letter requests and salaried/hourly offer letters, new hire paperwork and onboarding

Partner with hotel & restaurant management on mentorship, counseling and disciplinary matters. People + Culture also serves as a consultant on forward-thinking discipline and related investigatory responsibilities for employee issues

Champion Employee Relations consistent with Kimpton's Best Place To Work and employee communication/recognition initiatives such as the Employee Opinion Survey, Employee luncheon, Surprise and Delight, GM Communications Meetings/Fireside Chats, Employee Action Committees, Housekeeping Appreciation Week, Employee of the Month/Manager of the Quarter, Kimpton Moments Recognition, Kimpton Professional Women's Group and partner with the hotel operations to increase awareness of Kimpton Cares Month, Diversity and Inclusion Month and our CSR partnerships

Partner with General Managers and Department Heads to achieve excellence in employee satisfaction scores as measured through the annual Employee Opinion and Best Places to Work Surveys

Lead Performance Management administration including 90-day and Performance reviews for hotel & restaurant employees and performance improvement plans as needed

Regularly assess property-specific training needs and lead professional development including Kimpton University facilitation, ensuring maximum attendance at all KU courses, compliance and skills-based training courses

Timely perform Exit and Stay interviews and look for trends

Ensure consistent compliance to all Employment & Labor laws of the area

Ensure I-9, EEOC, OSHA and workplace file compliance. Manage Workers' Compensation and Unemployment administration including effective case management of Workers' Compensation and Unemployment claims to minimize liability and expense exposure. Maintain compliance to Workers' Compensation reporting requirements, transitional duty and return-to-work goals for employees with active Workers' Compensation claims

Actively and consistently participate in weekly hotel staff meetings, daily line up meetings, Executive Committee and/or departmental meetings, as needed or otherwise requested

Provide onsite Human Resources support and visibility for your property by fostering an open door policy

Actively partner with the Director of Engineering and General Managers by facilitating Safety Committee initiatives

Additional projects and responsibilities may be designated by the General Manager(s)/Area Director of P+C

Qualification

HR experienceEmployee RelationsLabor laws knowledgeBachelor's degree in HROrganizational skillsService excellenceTask managementComputer skillsCreativityLeadershipCommunication skillsPresentation skillsConfidentiality

Required

2 years of HR experience preferably at a manager level in a hotel environment

Strong computer skills to include: Word, Excel, and PowerPoint

Expert organizational, task-management, leadership, creativity, verbal and written communication and presentation skills

Comprehensive knowledge of all applicable federal, state and city employment and labor laws

Naturally outgoing and friendly attitude with personal commitment and passion for service excellence in order to consistently deliver and demonstrate Kimpton service standards to our internal customers

Ability to handle confidential information discreetly and protect employee privacy