Sikich · 4 days ago
D365 Business Central Engagement Manager
United States
Full-time
Hybrid
Senior Level
$148K/yr - $148K/yr
5+ years expSikich is a global company specializing in Accounting, Advisory, and Technical professional services. They are seeking a D365 Business Central Engagement Manager responsible for leading client engagements and ensuring successful delivery of Microsoft Dynamics 365 Business Central implementations, enhancements, and support initiatives.
AccountingAdviceBusiness Development
Responsibilities
Act as the main point of contact for clients throughout the engagement lifecycle
Build and maintain strong client executive relationships to ensure high satisfaction and long-term success with D365 Business Central
Facilitate requirement workshops, status meetings, and executive updates via our client managed service agreement quarterly business reviews
Support proposal development, engagement scoping, and SOW execution for both new and ongoing work
Provide executive-level oversight of multiple client engagements, ensuring quality delivery, consistency, and client satisfaction
Lead project management efforts on larger, strategic, or complex projects
Oversee implementation of project schedules, dependencies, resource planning, and budgets
Monitor engagement-level risks and proactively implement mitigation strategies
Ensure delivery teams follow structured methodology and Microsoft-approved best practices
Guide clients through process transformation, system configuration decisions, and data migration planning
Monitor project risks and issues and drive mitigation strategies
Collaborate with functional consultants, technical consultants, developers, and QA resources to ensure smooth delivery
Coordinate integration activities with other Microsoft applications (Power Platform, Dynamics CE, Azure services) and third-party solutions
Track and manage project financials, including forecasts, billing, and budget compliance
Identify opportunities for account expansion or continuous improvement
Maintain business with existing clients and proactively identify business opportunities with new consulting clients within assigned area of responsibility
Work with practice leads, Principals, Solution Architects and sales team to identify new and expand existing business opportunities
Provide subject matter expertise and thought leadership within the company and in public forums (blogs, articles, presentations, etc.)
Support Business Development by providing insight into industry-specific processes and best practices
Educate clients on Business Central capabilities, roadmap updates, and best practices
Qualification
Required
5+ years of experience leading ERP or D365 Business Central/NAV projects
Strong background in project management and client engagement
Understanding Business Central core modules (Finance, SCM, Manufacturing, Projects, Warehousing)
Proven success managing multi-phase or complex ERP engagements
Solid understanding of project delivery methodologies (Agile, Waterfall, Hybrid)
Excellent communication, leadership, and stakeholder-management skills
Ability to travel 10% to 20% if required
Preferred
Microsoft Dynamics 365 Business Central certifications (Functional Consultant, MB-800)
PMP, PMI-ACP, PRINCE2, or similar project management credentials
Experience in related Microsoft technologies (Copilot, AI, Power BI, Power Apps, Power Automate)
Industry-specific ERP experience (manufacturing, distribution, service management, retail)
Benefits
Flexible Time Off (FTO) Policy
Paid holidays
Comprehensive wellness program
Flexible work arrangements
Health, dental, vision, life, and accident/death/disability insurance options
HSA employer contribution
Nine (9) paid holidays annually
Paid Parental Bonding Leave program covering birth, adoption, and foster children
401(k) with employer contributions
CPA bonus with four (4) paid exam days & four (4) paid study days
Tuition reimbursement
Generous employee referral bonus program
Client referral bonus program
Pet insurance
FORCE – Sikich community volunteer program enabling each team member to use up to four hours of paid time annually to volunteer
Company
Sikich
Sikich is a Chicago-based investment banking firm offering expert M&A and capital markets advisory services tailored to the middle market.
1001-5000 employees
H1B Sponsorship
Sikich has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (5)
2022 (1)
2021 (1)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$250MKey Investors
Bain Capital
2024-05-09Private Equity· $250M
Leadership Team
Bobby Roy
Partner
Cameron Petroff
Chief Marketing Officer
Recent News
Business Wire
2026-01-16
GlobalFinTechSeries
2025-11-13
Company data provided by crunchbase