Apply on Employer Site

Oregon Humane Society · 2 weeks ago

Admissions Technician

Portland, OR

Full-time

Onsite

Entry Level

1+ years exp

Oregon Humane Society is the Northwest's oldest and largest animal welfare organization, dedicated to animal care and community service. The Admissions Technician plays a crucial role in the Shelter Operations team, focusing on animal intake, care, and customer service while supporting the organization's mission of compassion and respect for animals.

Non-profit Organization Management

Responsibilities

Act as a vital member of the Shelter Operations team by providing appropriate animal husbandry, handling and screening according to established protocols and procedures. Stock areas and housekeeping duties as assigned

Collaborate and communicate effectively, provide excellent customer service - internally and externally

Reliably and accurately complete work by following up on requests, checking work for errors, completing requests on or before deadlines and assuming responsibility for successes or errors

Provide timely and appropriate education to clients on an as-needed basis

Assist with handling animals for cremation services

Sort in-kind donations and distribute to appropriate departments

Assist in training new staff/volunteers

Perform any other duty as request by management

Qualification

Animal care/handlingCustomer serviceMicrosoft Office SuiteVerbal communicationWritten communicationSound judgmentResilienceProblem solvingFlexibility

Required

1-year related work experience in customer service, retail, food service, animal care/handling, and/or a high-pressure, high-volume work environment

Able to communicate verbally and in writing with a diverse population

Able to solve problems in a constructive and positive manner

Able to exercise sound judgment during all interactions with the public, staff, and volunteers

Basic working knowledge of computer software programs

Able to exercise sound judgment and maintain a professional demeanor during all interactions with the public, partner agencies, donors, staff, and volunteers

Proficiency using the Microsoft Office Suite, including Outlook, Word, Excel

Excellent verbal and written communication skills - able to communicate with a diverse population in a consistently informative, respectful, and professional manner