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ADLINK Technology · 2 weeks ago

Key Account Manager - Casino Gaming

United States

Full-time

Onsite

Mid, Senior Level

$120K/yr - $125K/yr

5+ years exp

ADLINK Technology is seeking a dynamic Key Account Manager to drive business growth in the Casino Gaming industry. This role focuses on managing and expanding key accounts, identifying new opportunities, and delivering COTS/ODM computing, GPU & Display solutions tailored to gaming applications.

Artificial Intelligence (AI)Big DataCloud ComputingHardwareManufacturing

Responsibilities

Develop and execute customer engagement strategies to maximize ADLINK's value proposition for key customers in the Casino Gaming industry across the Americas, focusing on slot machines, table games, player tracking, digital signage, kiosks, and related gaming technologies

Identify and target leading gaming OEMs, system integrators, and technology providers in the Americas, aligning ADLINK’s COTS/ODM domain-focused solutions with their product development and regulatory requirements

Build and manage a robust sales pipeline, consistently achieving or exceeding revenue targets by driving new opportunities and expanding existing key accounts

Establish strategic partnerships with casino gaming manufacturers and technology providers, ensuring ADLINK’s embedded computing solutions are integrated into their next-generation gaming platforms

Develop and execute account plans to strengthen relationships with key customers in the Americas, especially in gaming hardware, software, and operational technologies

Align ADLINK’s computing solutions with industry trends such as AI-driven gaming, edge computing, compliance-driven hardware, and immersive digital experiences

Serve as the primary business contact to the key customers to ensuring seamless collaboration and proactive support

Negotiate and manage Master Supplier Agreements with strategic gaming accounts

Work cross-functionally with Sales Operations, Marketing, and Technical Program Management teams to drive customer success

Travel domestically within the Americas, including overnight trips, to visit key gaming customers, attend industry tradeshows (e.g., G2E, NIGA), and participate in major gaming technology events

Qualification

Casino gaming experienceSales acumenAccount managementTechnical backgroundNegotiation skillsCustomer-centric mindsetCommunication skillsPresentation skillsTeam playerSelf-starter

Required

Bachelor's degree in Business Administration or a related field or equivalent training and/or experience working in the high technology industry with knowledge of essential market strategy planning

At least 5+ years of technical background and solid track sales track record within the Smart Manufacturing, Logistic Automation (Machine Vision), and Test and Measurement related fields

A successful track record of selling complex hardware solutions to COTS and ODM customers

Capacity to manage a mix of strategic and proactive account activities, having demonstrated the ability of uncovering, qualifying, developing, and closing new accounts

Professional, detail-oriented and coachable with polished verbal, written and presentation skills

Excellent communication and negotiation skills

Extremely proactive, highly organized, with proven ability multi-task in a challenging environment and keep accurate pipeline and forecast updated for management

Self-starter, team player, positive attitude and the ability perform with high levels of autonomy and self-direction

Customer-centric, consultative and a passion for excellence in sales and service

A hunter mentality with proven track record of prospecting and closing new business at new accounts

Highly competitive, ramp quickly and extremely adaptive

Accountable and able to manage all aspects of the sales cycle