Action Resources ยท 3 weeks ago
Fleet Manager
Action Resources is a company focused on chemical and waste transportation operations, and they are seeking a Fleet Manager to coordinate and manage loads while enhancing fleet productivity and efficiency. The role involves supporting drivers, ensuring quality customer service, and implementing safety and operational improvements.
Responsibilities
Focus on key areas of Operations: Safety, Service, Revenue, Assets and Costs
Enthusiastically implement and support all company quality and safety improvement efforts
Interact with customers both internal and external in a cooperative friendly manner; insist on the same level of cooperation from the driver force; ensure quality customer service
Bring energy, enthusiasm and a positive attitude to the job. Promote teamwork and a positive work atmosphere
Willing to understand and support change, as it relates to processes, structure and business modeling
Involved with retaining, recruiting and hiring of drivers; treating drivers fairly, respectfully and honestly
Coordinate daily terminal activities: customer order acceptance, data entry, asset management, schedule preparation and accepting accountability of meeting dispatch & terminal specific operating objectives
Ability to effectively handle escalations and time critical issues, perform transactions in a timely and accurate manner
Identify process breakdowns and develop improvement plans with partners to resolve
1st point of contact for work issues, problems and troubleshooting
Take an active interest in self-development and focus on learning the details of our business in preparation for potential roles of greater responsibility
Duties and responsibilities as assigned by Terminal Manager
Qualification
Required
Focus on key areas of Operations: Safety, Service, Revenue, Assets and Costs
Enthusiastically implement and support all company quality and safety improvement efforts
Interact with customers both internal and external in a cooperative friendly manner; insist on the same level of cooperation from the driver force; ensure quality customer service
Bring energy, enthusiasm and a positive attitude to the job. Promote teamwork and a positive work atmosphere
Willing to understand and support change, as it relates to processes, structure and business modeling
Involved with retaining, recruiting and hiring of drivers; treating drivers fairly, respectfully and honestly
Coordinate daily terminal activities: customer order acceptance, data entry, asset management, schedule preparation and accepting accountability of meeting dispatch & terminal specific operating objectives
Ability to effectively handle escalations and time critical issues, perform transactions in a timely and accurate manner
Identify process breakdowns and develop improvement plans with partners to resolve
1st point of contact for work issues, problems and troubleshooting
Take an active interest in self-development and focus on learning the details of our business in preparation for potential roles of greater responsibility
Duties and responsibilities as assigned by Terminal Manager
Excellent written and oral communication skills
Team building skills and the ability to drive change
Strong analytical and problem solving skills
Coaching and development skills
Strong supervision, planning, coordination, negotiations, and employee relations skills
Preferred
Bachelor's degree or equivalent experience in the transportation field
Experience in the transportation field
Familiar with Transportation Management Software (ie: TMW, McLeod)
Experience and ability in using Microsoft Office suite