Sun Life · 2 weeks ago
Senior Consultant, User Research and Innovation
Hartford, Connecticut
Full-time
Hybrid
Mid, Senior Level
$76K/yr - $114K/yr
2+ years expSun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. The Senior Consultant, User Research and Innovation will drive innovation through comprehensive market analysis and strategic project management, focusing on developing data-driven insights that inform business strategy and content development in healthcare.
FinanceFinancial ServicesInsurance
Responsibilities
Leading research project management - independently managing multiple concurrent research initiatives from conception to completion, ensuring deadlines are met, budgets are maintained, and deliverables exceed expectations
Conducting comprehensive market analysis - performing primary and secondary research to identify market opportunities, competitive landscapes, and emerging trends in healthcare, stop-loss insurance, and wellness solutions
Developing actionable insights - translating complex research findings into clear, compelling reports and presentations that inform business strategy and support content development initiatives
Supporting innovation initiatives - collaborating with cross-functional teams to design and execute research that uncovers new opportunities for product development and market expansion
Managing stakeholder relationships - coordinating with internal teams including sales, marketing, client experience, other internal partners and external vendors to ensure seamless project execution
Driving data-driven decision making - proactively identifying research needs, proposing methodologies, and delivering insights that support business objectives and growth goals
Contributing to business goals/thought leadership development - providing research foundation and data analysis that supports content creation and strategic positioning initiatives
Qualification
Required
Minimum 2-3 years of experience in market research, business analysis, or related role
Ability to work with a diverse range of people
Experience with both quantitative and qualitative research methodologies
Demonstrated success in managing vendor relationships and research partnerships
Proven ability to manage multiple projects simultaneously while maintaining high quality standards and meeting deadlines
Strong analytical and critical thinking skills with ability to synthesize complex information into actionable insights
Excellent project management capabilities including planning, resource allocation, timeline management, and stakeholder coordination
Self-starter with demonstrated ability to work independently, take initiative, and drive projects forward without constant supervision
Strong written and verbal communication skills with ability to present findings to diverse audiences
Proficiency in research methodologies including survey design, data analysis, and statistical interpretation
Collaborative mindset with ability to work effectively in a matrixed environment
Detail-oriented approach with strong organizational and prioritization skills
Curiosity and passion for healthcare innovation and insurance industry trends
Preferred
Bachelor's or advanced degree in business, market research, or related field preferred
Insurance or healthcare industry experience preferred
Project management experience or certification a plus
Experience with research tools and software a plus (e.g., SPSS, Tableau, survey platforms)
Benefits
Generous vacation and sick time
Market-leading paid family, parental and adoption leave
Medical coverage
Company paid life and AD&D insurance
Disability programs
Partially paid sabbatical program
401(k) employer match
Stock purchase options
Employer-funded retirement account
Company
Sun Life
Sun Life is a leading financial services organization dedicated to helping people achieve lifetime financial security and live healthier lives.
10001+ employees
H1B Sponsorship
Sun Life has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22)
2024 (27)
2023 (18)
2022 (18)
2021 (12)
2020 (13)
Funding
Current Stage
Public CompanyTotal Funding
$1.05B2024-05-13Post Ipo Debt· $548.79M
2023-07-04Post Ipo Debt· $500M
2000-03-24IPO
Leadership Team
Kevin Strain
President & CEO
Luc Nhon Ly
Chief Executive Officer
Recent News
2025-12-02
MarketScreener
2025-12-02
South China Morning Post
2025-11-27
Company data provided by crunchbase