Nextdoor · 1 month ago
Account Manager, NYC
New York, NY
Full-time
Hybrid
Entry, Mid Level
$110K/yr - $135K/yr
2+ years expNextdoor is the essential neighborhood network that connects neighbors, public agencies, and businesses. They are seeking a results-oriented Account Manager to join their Advertising Solutions team, focusing on building partnerships with brands and agencies to drive advertising success on their platform.
CivicTechCommunitiesInternetMobile AppsSocial Media
Responsibilities
Manage all aspects of an advertiser’s platform buy, from customer onboarding to campaign execution
Build and manage strong partnerships with brand and agency partners; own day-to-day communication to ensure campaign success
Provide excellent customer service by proactively monitoring campaign delivery and performance, and solving campaign-related issues in a timely manner
Own data-driven upsell and renewal conversations to retain and grow advertising partnerships
Leverage internal tools and dashboards to analyze and optimize performance
Be a platform expert; cultivate a strategic approach to product adoption through deep knowledge of your customer's business challenges and our platform’s solutions
Create and present strategic POVs, campaign wrap-ups and/or Quarterly Business Reviews to clients
Work cross-functionally to ensure all aspects of a campaign are executed flawlessly
Participate in in-person Nextdoor events such as trainings, off-sites, volunteer days, and team building exercises
Build in-person relationships with team members and contribute to Nextdoor’s company culture
Qualification
Required
2-5 years of experience in account management or client services at a digital media/advertising company or agency
Strong understanding of campaign strategy, execution, and optimization within a platform-based media buying environment with both, managed and self-service clients
Track record of successfully retaining and growing customer relationships
Hands-on experience optimizing brand awareness and lower-funnel performance KPIs
Curiosity, hunger to learn, and passion for problem-solving
Ability to thrive in a fast-paced and high-volume environment; manage multiple projects while maintaining strong attention to detail
Data-driven and analytical mindset; deliver actionable insights to drive strategy and renewals
A passion for community building, to inspire a more inclusive team and diversity of thought, both at Nextdoor and in your own neighborhoods
Eagerness to explore and apply AI and emerging technologies to reimagine how work gets done
Benefits
Nextdoor employees can choose between a variety of great health plans.
Nextdoor employees can choose between a variety of health plans, including a 100% covered employee only plan.
Provide a OneMedical membership for concierge care.
Company
Nextdoor
Nextdoor is a private social networking platform that connects neighbors for them to exchange helpful information, goods, and services.
501-1000 employees
Funding
Current Stage
Public CompanyTotal Funding
$723.8MKey Investors
Benchmark
2023-01-17Post Ipo Equity· $18.6M
2021-11-08Post Ipo Equity· $270M
2021-11-08IPO
Leadership Team
Nirav Tolia
Co-Founder and Chief Executive Officer
Michael Kiernan
Chief Revenue Officer
Recent News
2026-01-16
Company data provided by crunchbase