RingCentral · 3 weeks ago
RingEX Director, User Experience
RingCentral is a leading provider of business cloud communications and contact center solutions. The Director, User Experience will lead a team in driving the design and execution of user-centered deliverables across various platforms, ensuring quality and effective collaboration.
Cloud ComputingCollaborationEnterprise SoftwareMeeting SoftwareSaaSVoIP
Responsibilities
Drive the design across an entire area of our enterprise and end-user web/desktop and mobile products
Lead an existing team of strong individuals on the interaction design team to deliver UX from conceptualization to launch and follow-up for multiple projects
Drive large projects from conception through delivery with a collaborative design approach
Oversee design deliverables to ensure quality of both design and presentation
Hire, manage, and cultivate the career development of design team members in multiple geographies
Define and own a varied menu of UX design processes for project initiatives, including ideation, user-flow analysis, wire-framing, interaction design, and execution
Provide clear creative direction and feedback, ensuring effective inter- and intra-team communication
Work closely with leadership in visual design, production, copywriting, server, and UI engineering to ensure design specifications are an excellent fit with development constraints
Work with product management leadership on project objectives and prioritization to achieve clear and measurable expectations
Advocate for the user experience across the company
Attract and retain new design talent with the design team
Create staff career development plans and goals and conduct performance and compensation reviews
Plan and facilitate collaboration and design activities with UX and cross-functional teams (e.g., brainstorms, design sprints, workshops)
Meet with upper management to explain strategies and solutions
Qualification
Required
10+ years of design experience with at least 5 years in a UX environment
At least 3 years of hands-on team leadership
Minimum of BA/BFA in design, human factors engineering, or a related field; MA/MFA/MBA preferred
Strong portfolio of interaction design work created both individually and indirectly through teams of direct reports
Web design experience in any of the legacy UX role titles, preferable with web applications or transactional websites
Ability to thrive in a start-up environment
Preferred
Bonus points for experience with enterprise applications
Benefits
Comprehensive medical, dental, vision, disability, life insurance
Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits
Voluntary supplemental health coverage and life insurance
401K match and ESPP
Paid time off and paid sick leave
Paid parental and pregnancy leave
Family-forming benefits (IVF, Preservation, Adoption etc.)
Emergency backup care (Child/Adult/Pets)
Employee Assistance Program (EAP) with counseling sessions available 24/7
Free legal services that provide legal advice, document creation and estate planning
Employee bonus referral program
Student loan refinancing assistance
Employee 1:1 coaching, perks and discounts program
Company
RingCentral
RingCentral is a provider of enterprise cloud communications and collaboration solutions.
H1B Sponsorship
RingCentral has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (63)
2024 (53)
2023 (55)
2022 (76)
2021 (80)
2020 (58)
Funding
Current Stage
Public CompanyTotal Funding
$1.69BKey Investors
Sylebra CapitalAkkadian VenturesHermes Growth Partners
2025-09-12Post Ipo Debt· $1.24B
2023-08-09Post Ipo Debt· $400M
2023-05-25Post Ipo Equity
Recent News
2026-01-07
2025-12-25
2025-11-10
Company data provided by crunchbase