Associate Director - Employee & Labor Relations jobs in United States
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The Culinary Institute of America · 3 weeks ago

Associate Director - Employee & Labor Relations

The Culinary Institute of America is seeking an Associate Director of Employee and Labor Relations to work collaboratively with Human Resources and partners to manage employee and labor relations issues across all campuses. The role involves overseeing employee relations processes, conducting investigations, managing union relationships, and ensuring compliance with employment laws.

CookingEducationNon Profit

Responsibilities

Oversees employee relations processes for union and non-union employees. Manages disciplinary processes, including progressive discipline, performance improvement plans, and terminations, ensuring that all employee relations activities are documented and properly maintained in employee files. Addresses all conduct and performance issues promptly and consistently with past practices, ensuring sufficient documentation is in place for all issues and resolutions. Resolves employee complaints in an efficient and effective manner. Supports departments in the establishment of performance improvement plans for under-performing employees, and guides management through the progressive discipline process, providing counseling as appropriate. Administers both “for cause” and "not for cause” termination in compliance with CIA standards
Conducts investigations as required regarding employee conduct and behavior. Conducts prompt, impartial and thorough investigations, including conducting interviews, gathering and analyzing evidence, maintaining confidential records, and drafting detailed investigation reports. Ensures that the investigation/complaint process is handled in a fair and timely manner consistent with CIA policies and the law. Acts in full compliance with all Title IX and Harassment, Sexual Misconduct and Discrimination (HSMD) policies and procedures of the Institute, and serves as a Title IX complaint investigator as needed. Issues independent findings based on a preponderance of the evidence standard for assigned investigations, including analysis of full case file against applicable policies, finding of facts, credibility assessment, and referral recommendations for next steps. Meets with complainants, witnesses and respondents to provide guidance and referral to support resources, discuss policy information, and assist with reporting options for complainants
Manages relationships with maintenance union, administers collective bargaining agreement, ensures contract compliance and participates in contract negotiations as needed. Serves as an advisor and subject matter expert on employee relations matters, including labor relations, disciplinary process and grievance resolution. Advises and partners with leadership and Director of Faculty Relations on the interpretation, application, and administration of the faculty collective bargaining agreements (CBAs), policies and procedures. Oversees grievance processes, collaborating with legal counsel as needed, and ensures CIA compliance with all applicable deadlines. Ensures CIA documentation is sufficient to address any information requests as part of the grievance process. Collaborates with departmental leadership on implementation and management of collective bargaining agreements, including discussions toward resolution of complaints, grievances and potential agreement noncompliance
Fosters and maintains effective working relationships with departmental leadership and supervisors, union representatives and internal partners, such as the Faculty Relations and Title IX offices, to support collaborative employee and labor-management environments
Provides input regarding Human Resources activities related to employee engagement and effectiveness as required, including but not limited to employee surveys, performance management and developmental programming. Makes recommendations to improve employee engagement and reduce future employee relations issues
Manages updates to the CIA’s Employee Handbook and other relevant HR policies. Provides input on other policy and procedure related documents, such as the Faculty Handbook, when requested
Oversees multi-state compliance with employment laws specific to the states and cities of residence for field office employees, including required workplace postings and annual notices. Ensures all HR employees are updated on upcoming legislation and regulatory changes relating to their areas of responsibility
Manages assigned legal claims, coordinating with outside counsel and relevant internal offices as appropriate
Any and all other duties as assigned

Qualification

Employee RelationsLabor RelationsCollective BargainingHuman Resources SystemsPHRSPHRAnalytical SkillsMS Office SuiteInterpersonal SkillsCommunication SkillsProblem-Solving Skills

Required

Bachelor degree in Human Resources, Labor Relations, Business Administration or a related field, or significant work experience in lieu thereof
Seven (7) years of progressive Human Resources experience; three (3) of which must have been in an employee relations or labor relations capacity
Demonstrated experience working in a unionized setting, including direct responsibility for interpreting and applying collective bargaining agreements and participating in grievance or disciplinary processes
Strong analytical, problem-solving and conceptual skills
Strong teamwork and interpersonal skills; ability to be adaptable, dependable and handle multiple priorities simultaneously
Demonstrated ability to collaborate effectively with leadership, union representatives and other internal stakeholders, building productive and respectful partnerships to achieve organizational goals
Demonstrated ability to show a high level of service responsiveness to internal customers and effective partnership with human resource colleagues, as well as the ability to determine when situations require escalation or may be handled independently
Ability to effectively work within multi-disciplined work teams to respond to business needs
Ability to use sound judgment and discretion in handling sensitive human resources issues with confidentiality and discretion
Excellent written, verbal communication, and presentation skills required
Must have demonstrated ability in organizational, time management, problem solving and interpersonal skills
Must have a proven, consistent track record showing the ability to work with all levels within an organization
Must display a high level of energy and self-motivation
Strong computer experience, which must include abilities to work effectively with HRIS systems and MS Office suite products, i.e. Word, Excel, PowerPoint

Preferred

PHR or SPHR designation preferred
Higher education, food, beverage or hospitality industry working experience an asset
Corporate experience in a multi-unit environment preferred
Previous experience as a supervisor preferred
Strong knowledge of employment legislation for one or more of the states of New York, California, or Texas would be preferred
Working knowledge of applicable laws, regulations, and compliance requirements related to higher education, including Title IX, preferred
Strong knowledge of employee relations and full cycle recruitment administration and practices, human resources systems, policies and procedures and human resources generalist activities

Benefits

Medical coverage available at no cost to qualifying employees
Dental insurance
Vision insurance
Life insurance
Short and long term disability insurance
Retirement savings plan with high employer contributions
A generous paid time off program

Company

The Culinary Institute of America

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As the thought leader for the food world, the CIA develops and delivers vital initiatives through strong partnerships with education and industry leaders such as Harvard, Stanford, MIT, Marriott, Compass Group, and Hestan.

Funding

Current Stage
Late Stage

Leadership Team

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Dan Vinh
Vice-President/CMO Marketing & Communications
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Debbie Ashbaugh
Human Resources Business Partner
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