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Bell Bank · 3 weeks ago

Mortgage Servicing Default Reporting Analyst

Owensboro, KY

Full-time

Onsite

Entry, Mid Level

2+ years exp

Bell Bank is an independently owned financial institution founded in 1966, recognized for its strong community values and commitment to customer service. The Mortgage Servicing Default Reporting Analyst will be responsible for managing default investor reporting, analyzing credit bureau reports, and ensuring compliance with various federal and state guidelines.

BankingFinanceFinancial Services

Responsibilities

Manage and maintain monthly and quarterly loan level default servicing reporting for FHA Single Family Default Monitoring System (SFDMS), VA Loan Electronic Reporting Interface (VALERI), USDA Electronic Data Interchange (EDI) and GSE Electronic Data Reporting (EDR)

Review system reporting and manage the edits from Fannie Mae and Freddie Mac EDR monthly reporting cycles

Review and analyze monthly Credit Bureau reporting and e-OSCAR correction submissions

Create control reports to ensure accurate default status reporting to outside agencies

Develop ad-hoc or operational reports to meet ongoing business requirements

Prepare reports accurately and timely; communicate exceptions with supervisor

Utilize tools such as Excel, Passport and Black Knight's MSP Servicing System and all sites and systems mentioned above

Maintain up to date knowledge of all Bell Bank, State, Federal and Investor guidelines

Follow established policies and procedures, accurately and efficiently to meet team quality standards

Verbalize and demonstrate knowledge of procedures for maintaining security, confidentiality, and integrity of customer information

Communicate any servicing issues in a timely manner to supervisor for resolution

Meet or exceed all performance goals as outlined for the position

Know by name and face as many customers and employees as possible, calling them by name as often as possible

Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards

Know, understand, and live the company values and bottom line

Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations

All employees are responsible for information security, including compliance with policies and standards which protect sensitive information

Prompt and reliable attendance

Perform other duties as assigned

Qualification

Mortgage servicing default reportingBlack Knight's MSP Servicing SystemExcelPassportCognosProblem solvingTime managementCommunication skillsOrganizational skillsAttention to detail

Required

Two to three years of experience in mortgage servicing default reporting

Strong understanding of Black Knight's MSP Servicing System

Advanced skills in computers and related software programs including, but not limited to, Windows XP and Microsoft Office, and ability to effectively use them

Working knowledge of Passport and Cognos

Ability to prioritize, meet deadlines and work independently

Detail oriented, organized, have excellent problem solving and math skills

Strong verbal and written communication skills

Ability to make decisions that have moderate impact on the department and other lines of business

Effective organizational and time management skills

Ability to listen, evaluate and exercise independent judgment

Ability to work independently and within a team

High School Diploma required