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Spinnaker Support · 2 weeks ago

SAP Solution Architect

United States

Full-time

Remote

Senior Level, Lead/Staff

10+ years exp

Spinnaker Support provides global enterprise software support and consulting services, and they are seeking a Solution Architect to join their team. The role focuses on collaborating with Account Executives and acting as a technical and security subject matter expert to support sales processes and customer solutions.

ConsultingInformation TechnologySoftware

H1B Sponsor Likely

Responsibilities

This is an exciting and broad role where your voice will be at the forefront in shaping how we help our clients

It is a consultative advisory role that enables our customers to translate their technical stack into solutions

You will be working with experienced professionals who have worked, in majority of cases, for over 20+ years with SAP technology and with a team adept at problem solving with a customer centric approach to service delivery

You will gain bespoke insights into our customers, their requirements and learn how third-party support is an enabler for our customers to fulfil their business transformations well into the 2040's

There is scope for you to learn additional verticals and enhance your sales and presentational capabilities in a growing industry that now has significant recognition from industry commentators

You will advise our customers on their journey of understanding alternate methods of support, based on your experience and practice or awareness of the deployment, management, and updates for the SAP ERP stack (any exposure to Oracle, VMware is a bonus)

You will help frame stories and interpret technology challenges into real business solutions and outcomes

You will heavily participate in and contribute to the commercial aspects of the solution by drafting support spend estimates and cost prediction models

You will play a key role in driving both technical and financial aspects of the solution by working with other teams across different time zones and often under tight timelines

Proactively adapts to new challenges with minimal supervision and takes ownership of developing processes and frameworks suited to the South African region

You will be adept at reading the audience in conversations and be able to tailor your talk track or responses accordingly

A team player with a passion for understanding the complexities of third-party support

Willing to invest time and effort to learn and collaborate with peers and colleagues throughout the process

Open to supporting other regions as needed, contributing knowledge and assistance across geographies

Able to quickly grasp new or unfamiliar concepts, especially within the third-party software support ecosystem

Demonstrates empathy and foresight in responding to last-minute or ad hoc requests from management, colleagues, or prospects

Strives to deliver thoughtful, tailored, and actionable responses

Builds and maintains strong, lasting relationships with in-region partners around delivery, resale, referral, and license compliance

Leads, owns, and collaborates on RFP/RFI/RFQ exercises, ensuring high-quality and timely submissions

Anticipates challenges and proactively works to resolve them by coordinating with internal and external stakeholders

Demonstrate foresight by identifying gaps in messaging and creating quality collateral (PowerPoint slides, whitepapers, data analysis) with minimal supervision

Commands credibility with prospects and partners by leveraging deep technical expertise and experience to build trust and influence

Quickly gains a strong understanding of SAP security approach under third-party support and serves as a trusted security advisor to prospects, customers, and partners

You will advise your peers in sales on the interwoven nature of the SAP software footprint in front of you

You will work across a broad range of industries in the South African region as well as globally and across a wide range of unique and different customer sets

You will thrive working as a team but also shine working on your own with minimal supervision, continuously learning and enhancing your contributions by leveraging expertise and knowledge

Qualification

SAP ERPSAP S/4HANASAP application securityNetweaver/ABAPSAP Cloud strategiesPresentation skillsCustomer-facing experienceProblem-solving skillsCommunication skillsTeam player

Required

Experience in a customer-facing role such as consultant, solutions engineer or solutions architect

Excellent problem-solving skills. Ability to listen and work with customers in order to fully understand the problem or gap facing them and make sure they adopt the best possible solution

Excellent presentation, communication and soft skills with the ability to articulate Spinnaker message to both technical and non-technical (including CxO level) audience

Ability to think rationally and creatively in order to identify opportunities in challenges

Excellent product knowledge (mainly around ECC, S/4HANA) from 10+ years' experience

Thorough understanding of the roadmap for SAP - RISE/GROW, including the advantages and disadvantages of moving to RISE

Proficient in Netweaver/ABAP Platform, BOBJ, MES, other SAP technologies

Well-versed with industry specific IT processes within SAP

Demonstrates an excellent attitude towards challenges, adept at transforming them into effective solutions

Solid awareness of SAP Cloud strategies

Good knowledge and/or experience with SAP application security as well as technical security around the BASIS tech stack

Preferred

Nice to have experience in SaaS platforms such as BTP

Company

Spinnaker Support

Spinnaker is the steady force entrusted by companies worldwide to maximize the value of their software ecosystem and enable transformation.

Founded in 2008

Greenwood Village, Colorado, USA

201-500 employees

http://www.spinnakersupport.com/

H1B Sponsorship

Spinnaker Support has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2024 (2)