Bank of Hope · 4 hours ago
TMS Implementation Team Specialist
Los Angeles, CA
Full-time
Onsite
New Grad, Entry Level
$18.50/hr - $22/hrBank of Hope is a financial institution looking for a TMS Implementation Team Specialist. The role involves system setup and maintenance, customer training on Treasury Management products, and providing professional support to customers and branch employees.
BankingFinancial ServicesInsuranceVenture Capital
Responsibilities
System set-up, maintenance and training customers regarding Treasury Management products
Provide courteous and professional phone and email support to customers and branch employees
Support back-office activities and processes (share point, setup log etc.)
Receive, research and resolve customer issues
Provide 2nd level support and coordination with 3rd Party vendors
Remote Deposit Scanner Installations
Comply with Policy & Procedures
Equipment inventory (token, scanner)
Application maintenance using Director system
FedEx invoice maintenance
Upload fees thru Block system
Perform other tasks or special projects as assigned
Qualification
Required
Minimum Education Level: High School Diploma or equivalent
Minimum Job Experience: Administrative, clerical, customer service or banking experience is a plus
Language requirements: English: Written: Intermediate, Verbal: Conversational
Computer/software skills: Microsoft Outlook, Word and Excel – Intermediate
Ability to communicate effectively and project a professional image when giving and taking information in writing, in person and over the phone
Ability to work effectively with individuals and groups across the company to manage internal and external customer relationships
Detail oriented and the ability to multi-task
Preferred
Korean: Conversational
Benefits
Bonus
Benefits
Company
Bank of Hope
Bank of Hope is a banking institution with offices across the US.
Founded in 2000
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Dennis Schreyer
Senior Vice President, Corporate Banking Group, Head of Middle Market Loan Syndications
Recent News
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2025-10-14
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2025-08-30
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