EWU School of Business ยท 2 weeks ago
Director-Human Resources Operations
Spokane, WA
Full-time
Onsite
Lead/Staff, Director/Executive
$105K/yr - $122K/yr
5+ years expEastern Washington University is a regional public university seeking a Director of Human Resources Operations. This role is responsible for providing strategic leadership and operational oversight for the Human Resources department, focusing on process improvement and enhancing HR functions to support institutional goals.
Higher Education
No H1B
Responsibilities
Identify and lead continuous improvement projects within HR services, specifically in recruitment, onboarding, and overall administrative processes
Document, assess, and redesign existing processes to increase efficiency and service delivery
Partner with IT and HRIS teams to optimize system functionality, reporting tools, and user self-service capabilities
Drive initiatives that ensure HR processes are compliant, standardized, and user-friendly
Lead cross-functional HR projects from planning to implementation, ensuring timelines, deliverables, and budget adherence
Act as a strategic partner to university and HR leadership, offering guidance on change management and talent development initiatives
Organize and lead project meetings, facilitate stakeholder input, and maintain transparent communication on project progress and outcomes
Regularly track project milestones and provide updates to leadership, assessing project effectiveness and areas for future improvement
Lead initiatives to refine job posting, candidate screening, and onboarding procedures
Work with HR and department leaders to assess hiring needs and develop targeted recruitment plans to attract diverse and high-quality talent
Monitor hiring metrics (e.g., time-to-fill, source effectiveness, candidate experience) and implement data-driven improvements
Collaborate with marketing and communications to boost the visibility and attractiveness of job opportunities
Support long-term workforce planning by analyzing turnover, retirement trends, and labor market dynamics
Coordinate workforce analyses to ensure that staffing levels and organizational design align with budget constraints and strategic objectives
Develop and implement frameworks to assist departments in making data-informed staffing decisions and managing talent pipelines
Engage with leadership on organizational design discussions and related change initiatives
Qualification
Required
Bachelor's degree in Human Resources, Business Administration, Organizational Development, or a related field
Minimum of 5 years of experience in human resources or similar service
Demonstrated success in improving service strategies or workforce planning initiatives
Proven experience with process improvement methodologies and change management practices
Excellent analytical, organizational, and communication skills
Ability to manage multiple priorities and work collaboratively across diverse teams
Demonstrated ability to apply a responsive and flexible approach that is supportive of the needs including universal access of our students, faculty, staff and the public
Preferred
Master's degree in Human Resources, Organizational Development, Communication, or a related field
Experience in higher education, government, or other large complex organizations
Project Management Professional (PMP) certification or equivalent training
Proficiency in HR systems and data analytics platforms (e.g., Banner, Workday, PeopleSoft, Tableau)
Benefits
Health insurance
Disability insurance
Retirement
Generous vacation and sick leave accruals
12 paid holidays per year
Tuition waiver for employees and eligible family members
Discounted EWU sports tickets
Full access to our campus workout facilities at a minimum fee
Free transportation through STA buses
Company
EWU School of Business
The School of Business and Professional Accounting at Eastern Washington University offers excellent, affordable accredited undergraduate and graduate programs taught by qualified faculty who take a personal interest in each student's success.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase