Achievement Centers for Children ยท 2 weeks ago
IT Systems & Support Administrator
Cleveland, OH
Full-time
Onsite
Entry, Mid Level
$51K/yr - $64K/yrAchievement Centers for Children is seeking an IT Systems & Support Administrator to provide day-to-day technical support and systems administration. This role involves supporting network and server infrastructure, cloud systems, security, and end-user technology while serving as the primary Help Desk contact for over 150 users.
EducationHealth CareNon ProfitRecreationTherapeutics
Responsibilities
Administer and support LAN/WAN networks across multiple sites
Configure and maintain Windows physical and Hyper-V servers
Manage Office 365, Exchange Online, Active Directory, DNS, and DHCP
Oversee patching, antivirus, backups (Veeam), and disaster recovery testing
Maintain system documentation, inventories, and network diagrams
Support IT security best practices, email filtering, and data protection
Serve as primary Help Desk support for staff (on-site and remote)
Troubleshoot hardware, software, network, and access issues
Deploy and maintain PCs, laptops, tablets, Chromebooks, and peripherals
Create and manage user accounts, permissions, and endpoint protection
Provide basic IT training and user support documentation
Participate in special projects and continuing education
Promote teamwork, professionalism, and safe work practices
Qualification
Required
Associate degree in IT or related field (or equivalent experience)
Experience supporting Windows Server, Office 365, Active Directory, and networks
Familiarity with backup, antivirus, and patch management tools
Strong communication, organization, and troubleshooting skills
Ability to lift up to 40 lbs and travel between sites as needed
Preferred
Experience with Veeam and Sophos preferred
Company
Achievement Centers for Children
Achievement Centers for Children is a non profit organization that provides education, therapy, nursing and support to disabled children.
Founded in 1940
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Bonnie Boenig
Vice President Therapy Business Enterprises -ACC Outpatient Therapy & North Coast Therapy Associates
Debbie Rodriguez
Chief Development & Marketing Officer
Company data provided by crunchbase