LA Kings - CRM Coordinator jobs in United States
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Los Angeles Kings ยท 3 hours ago

LA Kings - CRM Coordinator

Los Angeles Kings is a prominent player in the sports and entertainment industry, seeking a CRM Coordinator to manage their CRM and sales enablement operations. The role involves supporting lead generation, data management, and collaborating with marketing efforts to enhance customer relationship processes.

Sports
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Responsibilities

Assist with lead generation/acquisition and efficiently/continuously route prospecting leads and campaigns to ticket sales and service teams
Assist with day-to-day management of data cleansing, data entry accuracy, validation, and data integrity
Assist in the development of customized reports and dashboards to measure the success of CRM campaigns and other ongoing projects
Provide support and troubleshooting assistance to users, addressing issues, and ensuring smooth CRM operation
Assist with building and maintaining automated sales and service sequences to improve the customer relationship management process
Assist with the sales enablement platforms including user and license management, new user setup, roles and permissions
Collaborate with ticket sales department to align messaging with current marketing campaigns to ensure consistent messaging and synergy
Assist with internal training for new and current users and provide documentation and support guides to maximize adoption for both CRM and Sales Enablement
Represent the department by having the flexibility to attend games, activations, and community events to conduct data capture as needed

Qualification

CRM systemsSales enablementData analysisMicrosoft DynamicsMicrosoft OfficeCommunication skillsOrganizational skillsProblem-solving skillsSelf-motivated

Required

BA/BS Degree (4-year) in Business, Marketing, Statistics, Computer Science, etc
2-4 years related work experience
Ability to work in a fast-paced environment, meet deadlines, handle multiple projects simultaneously and implement last-minute changes as needed
Proficient in Microsoft Outlook products (Word, Excel, Outlook) and the ability to learn new programs
Highly organized, detail oriented, quick learner, strong writing and communication skills
Strong analytical and problem-solving skills with superior attention to detail
Ability to work nights, weekends and some holidays
Assertive, self-motivated, and a self-starter
Ability to professionally communicate and interact with all levels of management

Preferred

Experience working with CRM and sales enablement systems (Microsoft Dynamics is preferred)

Benefits

Medical, dental and vision insurance
Paid holidays
Vacation and sick time
Company paid basic life insurance
Voluntary life insurance
Parental leave
401k Plan (with a current employer match of 3%)
Flexible spending and health savings account options
Wellness offerings

Company

Los Angeles Kings

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Los Angeles Kings is a sports company that provides highlights, roster, schedule, scores, and archives.

Funding

Current Stage
Growth Stage

Leadership Team

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Calvin Landby
Partnership Insights Analyst
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Company data provided by crunchbase