JLL · 2 weeks ago
Mailroom and Shipping Coordinator
JLL is a leading global provider of real estate and investment management services. The Mailroom and Shipping Coordinator will manage the receiving, sorting, processing, and distribution of packages while ensuring operational excellence and client service in mail and shipping operations.
CommercialReal Estate
Responsibilities
Receive, sort, process, and distribute all incoming packages and pallets with comprehensive attention to detail
Pick up, process, validate documentation, and handoff to designated freight supplier all client-outgoing packages
Record and label materials while maintaining accurate documentation systems
Prepare and ship all non-regulated packages received daily following established protocols
Process all requests and orders while ensuring timely completion and accuracy
Maintain inventory using client inventory systems with precision and accuracy
Enter Bill of Ladings and process 2Ship shipping labels for outbound shipments
Utilize SCLogic scanners to scan and record all incoming and outgoing packages for internal and external operations
Troubleshoot and fix any issues with Trackpad equipment and software
Use SCLogic data analytics to create reports and report out metrics on incoming and outbound shipping data
Clearly identify, sort, and manage all good and bad pallet inventories for mail, shipping, and receiving operations
Weigh and record weight of corrugated material and bundle for shipment daily
Report defective materials or questionable conditions to department supervisor
Maintain work area in clean and orderly condition while following prescribed safety regulations
Prepare courier packages while coordinating pick-up and delivery and confirming delivery/receipt with appropriate stakeholders
Resolve any related shipping issues in timely manner with professional customer service approach
Manage incoming and outgoing temperature-sensitive shipments with specialized handling requirements
Deliver or coordinate pickup of packages to customer work areas while ensuring proper handoff procedures
Maintain ability to frequently walk up and down stairs for inspections and emergency procedure practice or implementation
Detect emergency alarms through auditory and visual awareness
Follow all safety protocols while lifting, bending, twisting, and operating manual pallet jack
Ensure compliance with all safety regulations and emergency procedures
Qualification
Required
High school diploma or equivalent
Ability to interact with client personnel with strong customer service and interpersonal skills
Excellent communication skills, both written and verbal, with ability to present information in clear and concise manner
High degree of accuracy required for handling sensitive equipment and proper routing of shipments
Ability to work in fast-paced environment while managing multiple work streams and priorities
Physical ability to lift 50 lbs. repeatedly and perform lifting, bending, twisting motions
Ability to operate manual pallet jack and other warehouse equipment safely
Capability to detect emergency alarms through auditory and visual means
Preferred
Computer skills and experience with Microsoft products including Excel, Word, Outlook
Experience with SCLogic or similar tracking and inventory management systems
Background in warehouse, shipping, or mailroom operations
Knowledge of shipping regulations and procedures for various carrier services
Experience with temperature-sensitive shipment handling and protocols
Benefits
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
Company
JLL
We’re a leading professional services firm that specializes in real estate and investment management.
Funding
Current Stage
Public CompanyTotal Funding
$1.59B2025-11-03Post Ipo Debt· $565.35M
2023-11-08Post Ipo Debt· $400M
2019-05-29Post Ipo Debt· $46.5M
Leadership Team
Recent News
2026-01-07
Morningstar.com
2025-12-29
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