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Vericast · 3 weeks ago

Performance Excellence/L&D Specialist - OF

Salt Lake City, UT, USA

Full-time

Onsite

Mid Level

$55K/yr - $60K/yr

Vericast is the financial institution performance partner helping banks and credit unions drive growth through data, technology, and people. The Performance Excellence/L&D Specialist will support the development of a Performance Excellence culture by leading learning and development initiatives, coordinating training programs, and ensuring compliance with training requirements.

AdvertisingE-CommerceMarketing

Responsibilities

Serves as a member of the local Leadership Team (LT) & facilitates LT meetings as required

Champions Performance Excellence business model for the location

Collaborates with cross-functional contacts to improve processes and performance Goal Deployment

Assists Plant Leader in planning and conducting local Goal Deployment meetings and process as noted immediately below

Provides necessary administrative support to ensure appropriate Goal Deployment forms and tools are utilized

Helps identify and prepare Goal Deployment action plans and Key Performance Indicators

Leads review and update of Goal Deployment Action Plans and Key Performance Indicators at least quarterly

Ensures company- and local-level Goal Deployment plans are communicated to all plant employees

Assists with periodic Performance Excellence Assessments including preparing documentation conducting assessments evaluating results and developing action plans to address improvement opportunities

Supports the organizational eLearning strategy to include HR compliance, management follow-up training, and leadership training support

Supports team discipline and value-based behavior expectations for the Harland Clarke Manufacturing Work System

Serves as mentor for project team leadership

Coaches project team leadership to ensure team disciplines are used correctly

Leads effort to embed Performance Excellence concepts and tools in production teams/natural work groups for problem resolution and/or continuous improvement

Oversees the administration of the process improvement program

Coaches and encourages employee involvement in process improvement activity and assists in implementing improvement ideas

Establishes and implements effective communication tools and processes within the location

Ensures location bulletin boards are current

Ensures Focus Meetings are planned and conducted for all shifts

Monitors Focus Meeting attendance

Identifies Focus Meeting opportunities for improvement based on meeting surveys and other feedback and establishes and implements improvements as appropriate

Ensures all local certification materials are current and in use

Ensures required certifications are in place and in use for each technical skill/position

Ensures there are sufficient numbers of trainers and subject matter experts for each certification

Identifies and addresses barriers which prevent timely certification

Ensures that recertification is accomplished when required

Ensures employees delivering certification training/testing are properly informed and using correct documents

Collaborate with Subject Matter Experts to obtain the content needed to create and update training and certification materials

Conducts orientation training for new employees as needed

Conducts or oversees Performance Excellence training and leadership training as necessary

Collaborates with local leadership and employees to document and communicate training requirements to employees

Arranges Train-The-Trainer (T3) courses as needed to ensure employees are educated to train others

Coordinates training activities - ensuring leaders/attendees are notified & administrative issues addressed

Contacts and works with instructors about resources needed for training activities

Ensures current training materials are updated and available to employees

Maintains training hours and other training data for all employees

In some locations, maintains skill matrices for all areas of plant

Manages annual compliance training program for location to ensure 100% completion for all employees by the deadline on all company required and OSHA required training courses

Ensures training documentation is developed for new processes, new technology and new equipment when applicable

Ensures HR receives all required certification documentation linked to skill pay

Ensures all required documentation for employee training/certification is maintained in the employee’s local Learning and Development record and in the Learning Management System

Supports employees in managing their individual learning records in the Learning Management System

Produces reports from the Learning Management System as needed to keep leaders informed of training status in the plant

Conducts audits of records to ensure training documentation and tracking meets Company requirements

Qualification

MS OfficePerformance ExcellenceTraining DevelopmentGoal Deployment ProcessLMS ExperienceAdult LearningTrain the TrainerQuality Management SystemsCommunication SkillsInterpersonal Skills