First PREMIER Bank/PREMIER Bankcard · 2 weeks ago
Customer Service Representative-Onsite or Remote
Dakota Dunes, SD
Full-time
Onsite
New Grad, Entry Level
$17/hr - $18.90/hrFirst PREMIER Bank and PREMIER Bankcard is a strong financial organization that emphasizes personal success and community investment. The Customer Service Representative role involves answering inbound calls, ensuring customer satisfaction, and participating in team meetings.
BankingFinanceFinancial ServicesLending
Responsibilities
Answer inbound calls about our products and services
Understand policies and procedures used for daily operations
Take accountability for customer satisfaction with a highly professional demeanor
Demonstrate a strong phone presence while assisting those with less than perfect credit
Achieve high satisfaction on customer surveys
Participate in team meetings
Qualification
Required
Answer inbound calls about our products and services
Understand policies and procedures used for daily operations
Take accountability for customer satisfaction with a highly professional demeanor
Demonstrate a strong phone presence while assisting those with less than perfect credit
Achieve high satisfaction on customer surveys
Participate in team meetings
Preferred
Fluent bilingual skills (English/Spanish) are compensated in the form of a 10% differential. Bilingual skills are not required
Benefits
Full medical benefits for 20+ hours/week
FREE dental and vision coverage
Generous time off plans including PTO, Sick Pay, and Bonus Days
401(k) – dollar-for-dollar match up to 5% of total compensation
Special discounts and offers for events at the Denny Sanford PREMIER Center
Employee Wellness Program
Paid Community Volunteer Hours - PREMIER averages 30,000 hours per year
Fun Employee Parties
Company
First PREMIER Bank/PREMIER Bankcard
First PREMIER Bank and PREMIER Bankcard are considered one of the strongest financial organizations in the nation.
Founded in 1989
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Dana J Dykhouse
Chief Executive Officer
T. Denny Sanford
Chairman
Recent News
Business Insider
2025-05-16
Company data provided by crunchbase