Patient Care Coordinator (Administrative Assistant) jobs in United States
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Beltone · 2 weeks ago

Patient Care Coordinator (Administrative Assistant)

Beltone is dedicated to providing premium service to patients by valuing its employees and creating a rewarding workplace. As a Patient Care Coordinator, you will be responsible for ensuring an extraordinary patient experience through administrative support, scheduling, and community engagement.

Health CareMedicalMedical Device

Responsibilities

Perform general office duties and assist the Hearing Care Practitioner (HCP) with the patient process
Utilize the scheduling system efficiently to maximize testing opportunities in the office
Actively contact current, past, and potential patients through identified sources and track/report appointment results
Collaborate with the HCP to develop local marketing and sales activities, aiming to build community relationships and generate referrals
Answer incoming phone calls and messages professionally, ensuring timely follow-up with patients
Process and document clinic forms accurately to ensure compliance with HIPAA and state laws (e.g., patient records, financial forms, and insurance contracts)
Reconcile cash balance and manage accounts receivable and payable, including making bank deposits
Maintain a clean and inviting office and work environment

Qualification

MS OfficeCustomer ServiceOffice ExperienceProfessional CommunicationHIPAA Compliance

Required

High School diploma or equivalent
Proficiency in MS Office

Preferred

2 years of office experience
2 years of customer service experience

Company

Beltone

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Named by Newsweek & USA TODAY as one of America’s Best Hearing Retailers and as one of Forbes Best Employers, Beltone has been a trusted leader in the hearing care industry for 85 years providing reliable, affordable, and advanced hearing aids.