Homebase · 2 weeks ago
IT Support Specialist, Part-Time (Hybrid)
San Francisco
Part-time
Hybrid
Entry, Mid Level
$28/hr - $35/hr
2+ years expHomebase is a company dedicated to helping small businesses thrive through innovative solutions. They are seeking an IT Support Specialist to provide end-user support, manage technology systems, and enhance operational efficiency across teams.
AppsHuman ResourcesProfessional ServicesSoftware
Responsibilities
Lead new hire tech onboarding and offboarding processes, ensuring seamless setup and secure asset recovery
Manage, troubleshoot, and maintain all AV and conference room technology across our San Francisco office
Monitor internal ticketing system, providing timely Tier 1–2 support across macOS, Windows, SaaS platforms, and network issues
Support IT system audits, asset inventory, and access reviews to ensure compliance and readiness
Experiment with automation tools and AI-enabled workflows to streamline IT support and improve resolution velocity
Assist in IT initiatives related to security, automation, and infrastructure
Serve as the go-to IT support on-site during high-stakes meetings or company events
Qualification
Required
2+ years of IT support or helpdesk experience, ideally in a hybrid or in-office environment
Strong knowledge of macOS, Windows, and SaaS ecosystems (Google Workspace, Slack, Zoom, etc.)
Hands-on experience with MDM tools (Kandji, Intune), hardware setup, and asset tracking systems
Exceptional organizational skills and service orientation
Demonstrated curiosity around emerging tech and AI-driven support tooling
Ability to collaborate in the San Francisco office weekly, Monday - Wednesday. May be able to offer a 4th day, which can be remote
Preferred
Familiarity with scripting or automation tools is a plus (e.g., Bash, PowerShell, Zapier, or AI tools like GPT)
Benefits
Stock options + 401(k) with 4% match
Medical, dental, and vision coverage + FSA options
20 days PTO (hourly) + company holidays
Up to 12 weeks of paid parental leave (after 6 months of service)
Life insurance + short/long-term disability coverage
Work From Anywhere Month + meeting-free weeks yearly
Meals provided, commuter benefits, team offsites, and Customer Days
Company
Homebase
Homebase is a software application that provides tools for employee scheduling, time tracking, communication, and task management.
201-500 employees
H1B Sponsorship
Homebase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (3)
2020 (6)
Funding
Current Stage
Late StageTotal Funding
$189MKey Investors
L CattertonBank of America Breakthrough LabNotable Capital
2024-04-03Series D· $60M
2023-05-16Non Equity Assistance
2021-11-15Private Equity· $30M
Leadership Team
John Waldmann
Founder, CEO
Philip Moon
CFO
Recent News
The Independent
2025-12-29
London Evening Standard
2025-12-29
Company data provided by crunchbase