Imprint · 1 hour ago
Credit Reporting Manager
New York, NY
Full-time
Onsite
Mid, Senior Level
3+ years expImprint is a company focused on reimagining co-branded credit cards and financial products. The Credit Reporting Manager will lead operational efforts in credit reporting, serving as the liaison between various teams and third-party partners to ensure accurate and scalable reporting processes.
FinanceFinancial ServicesFinTechLoyalty ProgramsPayments
Responsibilities
Act as the primary relationship manager with third-party reporting partners — building rapport, managing escalations, and streamlining issue resolution
Communicate clearly and proactively with internal stakeholders about external requirements, expectations, and timelines
Translate technical and operational changes between partners and internal teams so that work stays coordinated and aligned
Perform data pulls, validations, and investigations to support dispute resolution and CBR (credit bureau reporting) issue triage
Partner with internal teams (Engineering, Ops, Analytics) to understand data flows, identify root causes, and escalate systemic problems
Track and document issue trends to help prioritize engineering and process improvements
Be a go-to resource for our credit disputes specialist team, assisting with resolving both direct and indirect customers disputes in a timely and accurate manner
Maintain a strong working knowledge of bureau reporting standards and operational dependencies
Stay embedded with internal teams to understand how platform changes and portfolio growth will impact reporting, and communicate the implications of these changes to third-party partners and internal teams to prevent breaks in reporting continuity
Help define efficient processes and documentation that scale as new products and programs launch
Qualification
Required
3–5+ years of experience in credit reporting operations, payments, lending, or financial services — bonus points for exposure to credit card disputes in particular
Strong communication and relationship skills — you can navigate ambiguity with clarity and build trust with internal and external partners
Comfortable working with data and tools (e.g., SQL or equivalent) to validate, investigate, and present findings
Collaborative mindset with a proactive attitude — you don't just identify problems, you help solve them
Familiarity with credit reporting standards (Metro 2, FCRA) and disputes processes
Benefits
Competitive compensation and equity packages
Leading configured work computers of your choice
Flexible paid time off
Fully covered, high-quality healthcare, including fully covered dependent coverage
Additional health coverage includes access to One Medical and the option to enroll in an FSA
16 weeks of paid parental leave for the primary caregiver and 8 weeks for all new parents
Access to industry-leading technology across all of our business units, stemming from our philosophy that we should invest in resources for our team that foster innovation, optimization, and productivity
Company
Imprint
Imprint is a co-brand financial platform that designs, configures, and operates financial products in partnership and loyalty experiences.
51-200 employees
H1B Sponsorship
Imprint has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (13)
2023 (3)
2022 (9)
2021 (4)
Funding
Current Stage
Late StageTotal Funding
$852MKey Investors
Khosla VenturesSilicon Valley BankRibbit Capital
2025-12-17Series D· $150M
2025-03-31Debt Financing· $500M
2024-10-10Series C· $75M
Leadership Team
Daragh Murphy
Founder and CEO
Michael Pechman
Co-Founder
Recent News
alleywatch.com
2025-12-24
alleywatch.com
2025-12-24
Company data provided by crunchbase