Beltone · 2 weeks ago
Patient Care Coordinator/Hearing Care Professional Trainee (Administrative Assistant)
Great Falls, MT
Contract
Onsite
Entry Level
2+ years expBeltone is dedicated to providing premium service to patients and creating a rewarding workplace for employees. As a Patient Care Coordinator/Hearing Care Professional Trainee, you will support the Hearing Care Practitioner and ensure an extraordinary patient experience through various administrative and patient outreach tasks.
Health CareMedicalMedical Device
Responsibilities
Perform general office duties and assist the Hearing Care Practitioner (HCP) with the patient process
Utilize the scheduling system efficiently to maximize testing opportunities in the office
Actively contact current, past, and potential patients through identified sources and track/report appointment results
Collaborate with the HCP to develop local marketing and sales activities, aiming to build community relationships and generate referrals
Answer incoming phone calls and messages professionally, ensuring timely follow-up with patients
Process and document clinic forms accurately to ensure compliance with HIPAA and state laws (e.g., patient records, financial forms, and insurance contracts)
Reconcile cash balance and manage accounts receivable and payable, including making bank deposits
Maintain a clean and inviting office and work environment
Engage in training to become a licensed Hearing Care Professional while performing Patient Care Coordinator duties
Qualification
Required
High School diploma or equivalent
Proficiency in MS Office
Preferred
2 years of office experience
2 years of customer service experience
Company
Beltone
Named by Newsweek & USA TODAY as one of America’s Best Hearing Retailers and as one of Forbes Best Employers, Beltone has been a trusted leader in the hearing care industry for 85 years providing reliable, affordable, and advanced hearing aids.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Zachary Grohler
Chief Financial Officer
Carol Roobin Bashuk
Business Partner
Recent News
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