Carvana · 3 weeks ago
Associate Systems Administrator - Tolleson
Tolleson, AZ
Full-time
Onsite
Mid Level
3+ years expCarvana is revolutionizing the automotive retail industry with a unique and customer-focused approach. They are seeking an Associate Systems Administrator to provide IT support, manage system performance, and assist with hardware setups across various locations. The role involves both remote support and on-site responsibilities to ensure smooth operations and security of IT infrastructure.
AutomotiveAutonomous VehiclesE-Commerce
No H1B
Responsibilities
Travel up to 60% to help set up and support new and existing remote Carvana Locations to include (desktop, server, network, security surveillance, and AV)
Communicate with internal and external users and vendors on project timeline and completions
Deal with anything that is powered (wired or wireless)
When not on the road, take incoming calls, emails, and walk-ups related to all IT issues and requests from both PC and Mac users
Set up IT accessories (monitors, docking stations, phones, etc.) for all new hires and help current users with occasional desk moves
Document solutions to new problems and share them with the rest of the team
Monitoring system performance to ensure everything runs smoothly and securely
Configuring and maintaining networked computer systems including hardware, system software, and applications to ensure availability, reliability and security
Maintain physical security for all infrastructure and endpoint and networked devices and ensure to follow Carvana security best practices
Provides support for implementation, troubleshooting, and maintenance of Information Technology platforms
Participate in hardware refresh project assigned to Carvana locations
Participate in providing internal business support by resolving escalation requests and provide technical support when requested
Diagnosing and resolving hardware, software, networking, and system issues when they arise
Monitor helpdesk ticketing system and ensure tickets are resolved on time to meet Carvana defined SLA
Coordinate with 3rd party vendors, IT providers and other business units for any specific requirements or on-site installation or upgrade
Maintain inventory for all infrastructure related hardware in the Carvana inventory System
Document solutions for new problems in Jira
Ability to participate in an on-call rotation and after hours work when needed
Qualification
Required
High School Diploma or equivalent
Valid and current driver's license
Advanced skills administering Windows Server, Active Directory, DHCP, and other network services
Advanced skills in Windows Operating System (recent flavors: Windows 7,8,10) and the knowledge to create and push images
Knowledge in Mac OS X (recent flavors: El Capitan, Sierra, High Sierra)
Experience working with Meraki Security Appliances
Experience with all major types of mobile devices (iOS, Android, Windows)
An understanding of enterprise network environments
Basic knowledge and troubleshooting skills for IP Phones
Experience with G-Suite including Gmail, Calendar, and Drive
Intermediate skills supporting MS Office suite, especially Outlook and Office 365
Experience with troubleshooting AV equipment such as HD TVs or Projectors
3-4 years of IT experience in fast-paced environments
Must be able to read, write, speak, and understand English
Must be able to lift up to 70 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels
Must be able to carry and transport up to 70 pounds up to 20 feet
Requires excellent visual acuity and manual dexterity
Preferred
Project management experience is a plus
Benefits
Medical, Dental, and Vision benefits.
401K with company match.
A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more.
A great wellness program to keep you healthy and happy both physically and mentally.
Access to opportunities to expand your skillset and share your knowledge with others across the organization.
A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.
Company
Carvana
Carvana is an e-commerce platform that buys and sells used cars.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$5.16BKey Investors
Stellantis-FsAlly Financial
2025-11-19Post Ipo Debt· $99M
2023-07-27Post Ipo Equity· $225M
2022-02-24Post Ipo Debt· $3.27B
Leadership Team
Ernie Garcia
Founder and CEO
Shekita Hayes
Co-Founder/COO
Recent News
2026-01-13
2026-01-06
Company data provided by crunchbase