Technical Support Engineer - Kafka Connect jobs in United States
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Confluent · 3 weeks ago

Technical Support Engineer - Kafka Connect

positionUnited States
timeFull-time
remoteRemote
seniorityEntry, Mid Level
money$111K/yr - $130K/yr

Confluent is a company focused on transforming how data moves and is utilized. They are seeking a Technical Support Engineer to assist customers with Confluent deployments, contribute to process development, and enhance product documentation while working closely with the engineering team.

AnalyticsCloud Data ServicesEnterprise SoftwareOpen Source
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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

Working with customers to resolve a wide range of issues with their Confluent deployments
Contributing to process development - we’re a small team, so we’re looking for people who want to help us lay the foundation for growing efficiently and with a best-in-class culture
Communicating with our Engineering team to provide real-time product feedback from the field
Improving product documentation and authoring knowledge base articles
Creating and reviewing product demos and internal tooling
Working closely with the team behind Apache Kafka!

Qualification

JavaDebugging skillsDistributed systemsScalaCloud Object storesMessaging systemsLinux troubleshootingCustomer interactionProcess developmentProduct documentation

Required

Excitement in learning about streaming data and becoming a domain expert in the Confluent Data Stream Platform
Regularly provide technical support within your current role
Strong debugging skills for troubleshooting and resolving issues related to external or integrated software systems provided by third parties
Proficiency in Java or Scala
Experience in diagnosing, reproducing and resolving customer issues
Desire to make customers successful through direct interaction
Two out of these three: Experience troubleshooting applications running on Linux (resource contention, network bottlenecks, etc.), Operational knowledge of Java applications (stack, jmap, etc.), Experience with at least one mainstream distributed system (e.g. Kafka, Kafka Connect, Spark etc)

Preferred

Experience with Java, Databases, Cloud Object stores, Messaging systems, Cloud Functions is a plus
Experience with client server technologies or distributed systems

Company

Confluent

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Confluent offers a streaming platform based on Apache Kafka that enables companies to easily access data as real-time streams.
dateFounded in 2014
location
Mountain View, California, USA
people-size1001-5000 employees
web-link
https://confluent.io

H1B Sponsorship

Confluent has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (142)
2024 (107)
2023 (91)
2022 (155)
2021 (119)
2020 (50)

Funding

Current Stage
Public Company
Total Funding
$459.6M
Key Investors
CoatueSequoia CapitalIndex Ventures
2025-12-08Acquired
2021-06-24IPO
2021-06-10Secondary Market

Leadership Team

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Jun Rao
Co-founder
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Chad Verbowski
CTO
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Recent News

PR Newswire
Halper Sadeh LLC Encourages BLFY, SNCR, CFLT Shareholders to Contact the Firm to Discuss Their Rights
2026-01-09
The New Stack
Human Cognition Can’t Keep Up With Modern Networks. What’s Next?
2026-01-08
PR Newswire
SHAREHOLDER NOTIFICATION: Kaskela Law LLC Announces Investigation Concerning Fairness of Proposed Confluent, Inc. (NASDAQ: CFLT) Shareholder Buyout Price and Encourages Investors to Contact the Firm
2026-01-08
Company data provided by crunchbase