Lawley · 1 month ago
Commercial Insurance Claims Consultant
Buffalo, NY
Full-time
Hybrid
Mid Level
$51K/yr - $86K/yr
3+ years expLawley is a family-owned insurance broker with over 70 years of experience, seeking a Commercial Insurance Claims Consultant. The role involves managing claims, assessing coverage, and negotiating resolutions while providing excellent service to clients and third-party claimants.
ConsultingEmployee BenefitsInsurance
Responsibilities
First reporting of claims, extending full courtesy and help to clients and third-party claimants
In-depth knowledge of Commercial Lines policies to accurately be able to assess current coverages
Reviewing coverage denials to determine the exclusions are appropriate and negotiating favorable resolutions with the carrier and the client
Responsible for reviewing accounts and recommending appropriate coverage to account manager
Accountable for evaluation of reserves and contesting with Carriers when reserve reductions are required
Conducting open claim reviews/open claim diaries to insure proper handling or settlement
Expand and grow in your role when supporting miscellaneous duties as requested
Qualification
Required
3-5 years of Claims experience
Relevant knowledge of commercial lines claims adjustment and evaluation process
Microsoft Office experience and skills are a must
Incredible attention to detail and organizational skills
Ability to work well independently and on a team
Positive attitude, even in a fast-paced environment
A passion to make customers and coworkers feel important and valued
Capability to work quickly and efficiently
Methodical, yet swift decision-making skills
Precise verbal and written communication skills, even under time constraints
Preferred
EPIC experience preferred
Property/Casualty license and/or claims-related designation preferred
Open to continuing education, Associate degree or higher preferred
Benefits
Competitive salary and referral bonuses!
Expansive Benefits (Medical, Dental, Vision-and SO many more).
3 weeks of PTO (prorated based on start date) AND a generous holiday schedule - available 1st day!
Company 401K contribution received starting Day 1 (for participants 21+ years old).
Educational support, career development, and growth opportunities.
Job Security (we’ve never had a lay-off, even during the pandemic).
Flexibility, including hybrid schedules! Business hours 8am-4:30pm.
Comfortable, family-oriented culture, with an emphasis on work life balance.
Unlimited Volunteer Time Off opportunities (so you can assist in serving our communities).
Fulfilling opportunities that align with your career path and our business needs.
Company
Lawley
A privately-owned, independent regional insurance firm .
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Pritzker Private Capital
2023-10-23Private Equity
Leadership Team
Beth Bauman, MBA CPA CGMA
Co-CFO
Bill Fritts
Managing Branch Partner
Recent News
Rochester Business Journal
2025-11-20
Rochester Business Journal
2025-10-17
2024-04-08
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