Pew Research Center · 3 days ago
User Experience Specialist
Washington, DC
Full-time
Hybrid
Mid Level
$75K/yr - $75K/yr
3+ years expPew Research Center is a nonpartisan fact tank that informs the public about various issues and trends. The User Experience (UX) Specialist will focus on enhancing the usability and engagement of the Center's digital products, primarily its website and interactive features, by conducting user research and collaborating with various teams to create intuitive user experiences.
AnalyticsConsumer ResearchSocial MediaSocial News
Responsibilities
Plan, conduct, analyze, and present results from user research such as usability testing and user interviews
Make information architecture and design recommendations based on UX principles, user needs, accessibility standards and user research findings
Create wireframes, prototypes and design specifications as needed
Consult with the designers, engineers, producers and researchers on a variety of interactive data visualizations, webpages, navigation menus, and other user interfaces
Gather and distribute user interaction data from our published reports
Assist in developing and maintaining website taxonomy and metadata to improve content organization and findability
Lead UX strategy discussions and support long-term digital initiatives
Qualification
Required
3-5 years of professional experience requiring user research (planning, conducting, analyzing) and/or UX design as one of the primary responsibilities
A bachelor's degree or higher with primary area of study in Human Computer Interaction, Cognitive Psychology, Information Design/Architecture, Interaction Design, User-Centered Design, or a similar discipline
Portfolio showcasing user research, wireframes, prototypes and/or research projects demonstrating careful thought and in-depth knowledge of user experience design principles
Solid understanding of human factors, usability heuristics, and user experience design principles
Understand and consistently apply the principles and best practices of accessibility and universal usability standards
Experience researching specific audience types and adapting design for specific needs, goals, traits, and preferences
Mature and excellent communication skills (especially listening) required
Preferred
Knowledge of prototyping tools, such as Figma, a plus
Knowledge of basic SEO principles and techniques (for example, optimizing page titles), a plus
Knowledge of Adobe products including Illustrator and Photoshop, a plus
Benefits
Affordable, comprehensive health care that includes medical, dental (including adult orthodontia) and vision benefits.
Generous paid annual leave plan, including a winter break between Dec. 25 and Jan. 1
Employer-paid disability, life insurance and paid family leave plans
Up to a 12% employer 401(k) contribution, with vesting at the end of the first year.
A 37.5-hour workweek.
Health savings or flexible spending account options with employer funding component.
Flexibility to telework a portion of each week, with an additional four telework “flex weeks” each year for most staff.
Company
Pew Research Center
Pew Research Center is an American research firm that conducts research related to social issues, demographics, social trends, and more.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Jocelyn Kiley
Managing Director
Nikolas Wissmann
Director of Finance and Administration; Treasurer
Recent News
2025-11-08
2025-11-08
2025-11-08
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