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Chaffin Luhana LLP · 3 weeks ago

Case Development Paralegal

Pittsburgh, PA

Full-time

Onsite

New Grad, Entry Level

Chaffin Luhana LLP is a law firm seeking a Case Development Paralegal to play a foundational role in the client’s journey. This position involves conducting client interviews, gathering essential case facts, and managing early-stage workflows to advance new matters through the case lifecycle.

Law EnforcementLegal

Growth Opportunities

Responsibilities

Conduct initial and follow-up interviews with clients to collect and verify essential case information

Maintain regular communication with clients in the early stages of the case to gather updates, documents, and any missing information

Provide clients with a clear understanding of next steps and what is needed from them

Collect, review, and summarize key information related to liability, injuries, insurance, and incident details

Request and obtain relevant documents from clients, providers, insurers, and agencies

Assist in identifying potentially responsible parties and verifying preliminary case facts

Initiate early evidence-gathering tasks to ensure deadlines are met

Advance cases through the firm’s early-stage workflow by completing required tasks promptly and accurately

Ensure all time-sensitive items — such as early notices, required forms, and follow-up communications — are completed within deadlines

Maintain clear, organized, and thorough documentation of all actions and communications

Make detailed and informed case recommendations to the attorneys and management

Accurately enter, update, and maintain case information in the firm's case management system

Track client treatment progress, identify gaps or issues, and ensure updated information is captured

Prepare cases for handoff to the next phase of the process once all required early-stage tasks are complete

Serve as a compassionate, steady point of contact during what may be a difficult time for clients

Help clients navigate early treatment needs, documentation requests, and general case questions by guiding them to the right care at the right time

Uphold the firm’s core value of doing good by doing right through consistent, high-quality communication

Qualification

Communication skillsAttention to detailOrganizational abilitiesCase management softwareAnalytical skillsEmpathyMultitasking skillsClient-focusedSolution-oriented thinkingProblem-solving skills

Required

Strong communication and interviewing skills

High attention to detail and accuracy

Ability to follow structured workflows, processes, and checklists

Excellent organizational and time-management abilities

Comfort with technology and using case management software

Ability to handle sensitive conversations with empathy and professionalism

Strong multitasking skills and ability to manage a high volume of active cases

Exceptional analytical skills for evaluating case details, identifying key issues, and contributing to case strategies

Effective problem-solving skills to address and resolve issues that arise during case management

Exemplifies Chaffin Luhana LLP's Core Values of Doing Good by Doing Right ™: Results Driven, Excellence Without Paralysis, Compassionate and Authentic, In It Together, and Innovative Growth

Preferred

Experience in personal injury, insurance, medical administration, customer service, or legal intake

Experience in a deadline-driven or professional services environment

Familiarity with case management systems (Salesforce/Litify a plus)

Paralegal certificate or relevant coursework (preferred but not required)

Benefits

401k Contributions: The ﬁrm oﬀers a discretionary match up to 5%. This includes a 100% match on the ﬁrst 3% of contributions and a 50% match on the next 2%, based on annual compensation.

Charitable Donations: The Chaﬃn Luhana Foundation makes an annual donation to a charity of each team member’s choice.

Medical Insurance: $503 toward monthly health premiums for team members or their families. Team members pay just $1.

Dental Insurance: Full coverage, with only a $1 monthly contribution from the team member.

Vision Insurance: Full coverage, with only a $1 monthly contribution from the team member.

Health Reimbursement Account (HRA): Team members receive a $1,000 contribution from the ﬁrm in their HRA account if enrolled in the PPO health plan.

Family / Dependent Care (DCR): Team members can contribute up to $5,000 pre-tax for dependent care.

Flex Spending Account (FSA): Team members can contribute up to $1,000 pre-tax for medical expenses.

Tax-free Transit Commute (TRN): Team members can contribute up to $325 per month pre-tax toward transit tickets.

Discounted Parking (PKG): Team members can contribute up to $325 per month pre-tax toward parking.

Paid Time Oﬀ (PTO): 15 PTO days per year, increasing to 20 days after 3 years with the ﬁrm.

Sick Days: 3 paid sick days per year.

Celebrate the Holidays: Oﬃce is closed for 10 public holidays.

Oﬃce Closure: Oﬃce is typically closed between Christmas and New Year’s Day.

Casual Dress: Enjoy our business casual dress code.

Enhance Your Skills: Up to $500 annually for continued education or training.

Learn How You’re Wired: Take a Kolbe Assessment to learn your instinctive method of operation.

Time Management: Time management luncheons with senior leadership to elevate team and organizational success.

Free Workouts: Free access to GreenTree SportsPlex for Pittsburgh oﬃce.

Bonusly points for peer-to-peer recognition, redeemable for gift cards, trips, dinners, and more.

Free team lunches and happy hours.

Year-end discretionary bonus.

Annual ﬁrm outing for all team members to meet up and have fun.

Company

Chaffin Luhana LLP

Chaffin Luhana LLP is a plaintiffs-only national trial firm dedicated to representing individuals and families in serious personal injury and mass tort cases.

Founded in 2010