Lowe's Companies, Inc. · 3 weeks ago
Fulfillment Department Supervisor
Lowe's Companies, Inc. is a leading retail company, seeking a Fulfillment Department Supervisor to lead and develop their fulfillment team. The role involves overseeing order fulfillment processes, ensuring operational efficiency, and resolving customer issues while maintaining safety and compliance standards.
HardwareHome RenovationManufacturing
Responsibilities
Lead, coach, and develop Fulfillment Associates and Team Leads to drive performance, efficiency, and customer service
Oversee staffing, workload, and order flow to ensure Pickup, Curbside, Install, Gig, and Delivery orders are completed on time and accurately
Monitor and achieve operational KPIs, including SIMS accuracy, shrink reduction, safety, and compliance
Resolve escalated customer issues and operational challenges quickly and effectively
Conduct daily safety walks, maintain hazard-free staging areas, and ensure equipment is operated safely and in compliance
Participate in picking, staging, and fulfilling activities as needed
Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements
Serve as Manager-on-Duty (MOD) when assigned, providing store-wide leadership and ensuring service standards are met
Qualification
Required
High School diploma or GED and 3-5 Years of retail, operations, or fulfillment experience
1-2 Years Strong leadership and team development skills, with experience coaching and training associates
1-2 Years Excellent problem-solving and decision-making abilities
1-2 Years Strong communication and interpersonal skills with a customer-first mindset
1-2 Years Ability to manage multiple priorities in a fast-paced, high-volume environment
Operate tools and power equipment at heights 20+ feet (ladders, stairs, forklift, order picker, etc.)
Ability to walk and stand continuously throughout all areas of a store 15k+ steps daily
Basic skills to use technology such as smartphone and other general computer equipment
Ability to look, listen and to communicate verbally with others
Forklift Certification Obtaining certification for Counterbalance Forklift, Narrow Aisle Reach Truck and Order Picker is required for this role
Preferred
1-2 Years Working knowledge of fulfillment systems, inventory processes, and safety compliance standards
Benefits
Health, Dental and Vision insurance
Life and Disability insurance
Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
Flexible spending and health savings accounts
401(k) Retirement account with company match
Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
Education support programs, including tuition assistance and trade skills scholarships
Business Travel Accident insurance
Maternity and Parental leave
Adoption assistance
Lowe's Associate Discount and broad discount platform
Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards
Company
Lowe's Companies, Inc.
Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States.
H1B Sponsorship
Lowe's Companies, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (389)
2024 (310)
2023 (388)
2022 (357)
2021 (242)
2020 (394)
Funding
Current Stage
Public CompanyTotal Funding
$22B2025-09-30Post Ipo Debt· $5B
2025-08-20Post Ipo Debt· $9B
2023-03-28Post Ipo Debt· $3B
Recent News
2026-01-17
Digital Commerce 360
2026-01-16
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