Fulfillment Department Supervisor jobs in United States
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Lowe's Companies, Inc. · 3 weeks ago

Fulfillment Department Supervisor

Lowe's Companies, Inc. is a leading retail company, seeking a Fulfillment Department Supervisor to lead and develop their fulfillment team. The role involves overseeing order fulfillment processes, ensuring operational efficiency, and resolving customer issues while maintaining safety and compliance standards.

HardwareHome RenovationManufacturing
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H1B Sponsor Likelynote

Responsibilities

Lead, coach, and develop Fulfillment Associates and Team Leads to drive performance, efficiency, and customer service
Oversee staffing, workload, and order flow to ensure Pickup, Curbside, Install, Gig, and Delivery orders are completed on time and accurately
Monitor and achieve operational KPIs, including SIMS accuracy, shrink reduction, safety, and compliance
Resolve escalated customer issues and operational challenges quickly and effectively
Conduct daily safety walks, maintain hazard-free staging areas, and ensure equipment is operated safely and in compliance
Participate in picking, staging, and fulfilling activities as needed
Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements
Serve as Manager-on-Duty (MOD) when assigned, providing store-wide leadership and ensuring service standards are met

Qualification

Forklift CertificationLeadershipProblem-solvingTeam DevelopmentFulfillment Systems KnowledgeCommunication SkillsTechnology ProficiencySafety ComplianceInterpersonal Skills

Required

High School diploma or GED and 3-5 Years of retail, operations, or fulfillment experience
1-2 Years Strong leadership and team development skills, with experience coaching and training associates
1-2 Years Excellent problem-solving and decision-making abilities
1-2 Years Strong communication and interpersonal skills with a customer-first mindset
1-2 Years Ability to manage multiple priorities in a fast-paced, high-volume environment
Operate tools and power equipment at heights 20+ feet (ladders, stairs, forklift, order picker, etc.)
Ability to walk and stand continuously throughout all areas of a store 15k+ steps daily
Basic skills to use technology such as smartphone and other general computer equipment
Ability to look, listen and to communicate verbally with others
Forklift Certification Obtaining certification for Counterbalance Forklift, Narrow Aisle Reach Truck and Order Picker is required for this role

Preferred

1-2 Years Working knowledge of fulfillment systems, inventory processes, and safety compliance standards

Benefits

Health, Dental and Vision insurance
Life and Disability insurance
Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
Flexible spending and health savings accounts
401(k) Retirement account with company match
Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
Education support programs, including tuition assistance and trade skills scholarships
Business Travel Accident insurance
Maternity and Parental leave
Adoption assistance
Lowe's Associate Discount and broad discount platform
Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards

Company

Lowe's Companies, Inc.

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Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States.

H1B Sponsorship

Lowe's Companies, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (389)
2024 (310)
2023 (388)
2022 (357)
2021 (242)
2020 (394)

Funding

Current Stage
Public Company
Total Funding
$22B
2025-09-30Post Ipo Debt· $5B
2025-08-20Post Ipo Debt· $9B
2023-03-28Post Ipo Debt· $3B

Leadership Team

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Jennifer Wilson
SVP, Chief Marketing Officer
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K
Kathy Higgins
VP IT Business Management
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Company data provided by crunchbase