Prolec Energy · 2 weeks ago
Quality Assurance Specialist - Field Services
Goldsboro, NC, US
Full-time
Onsite
Mid Level
3+ years expProlec Energy is focused on delivering quality services in the field of energy solutions. The Quality Assurance Specialist will support the Field Services Business Unit by addressing quality issues, conducting audits, and improving service quality through corrective actions and training.
ConsultingElectrical DistributionEnergyEnergy ManagementIndustrial
Responsibilities
Review, evaluate, and approve new suppliers and associated contracts based on standard qualification processes and procedures
Ability to understand and perform Root Cause analysis
Conduct annual contract audits and field installation audits of suppliers, establishing necessary corrective actions to ensure field work aligns with established quality standards, company policies, and relevant regulations
Implementation of Corrective actions
Conduct internal process audits of field work, as needed, recording findings and implementing necessary corrective actions
Manage incoming reported quality issues, both internal and external, conducting Root Cause Analysis investigations and implementing appropriate corrective actions from inception to completion
Working with technical experts, participating in efforts to improve quality control processes and procedures
Identify areas of improvement and opportunities to enhance processes, reduce defects, and improve overall field service quality
Oversee the Cost of Poor Quality metrics and associated costs related to rework
Maintain accurate records of inspections, audits, and corrective actions through appropriate tracking mechanisms
Provide training, guidance, and mentorship to field technicians on quality procedures and best practices
Provide monthly reports to upper management for appropriate KPI tracking
Qualification
Required
Associates degree in an engineering related field or equivalent experience
3-5 years of related experience in transformer technical process work
An excellent team player with strong people skills; able to build relationships at all levels of the organization
Ability to perform principal responsibilities; requiring collaboration with other functional groups in order to gather information, make decisions, present, and implement
Balance technical knowledge and QA process management methods
Familiarity with supplier audits
Familiarity with root cause analysis processes
Outstanding organizational skills with attention to detail
Effective written and verbal communication skills
Strong analytical and problem-solving skills
Proficiency in Microsoft Office
Ability to work both independently and as part of a team
Ability to manage multiple tasks and priorities in a fast-paced environment
Willingness to travel and work flexible hours, as necessary
Preferred
Six Sigma Certification
ASQC Certification
Company
Prolec Energy
Prolec is a Xignux company, with more than fifty years of experience in the creation of comprehensive solutions to meet the needs of power generation, transmission, and distribution.
5001-10000 employees
Funding
Current Stage
Late StageRecent News
2023-10-16
Company data provided by crunchbase