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Western Youth Services · 3 weeks ago

Bilingual Administrative Assistant

Mission Viejo, CA

Full-time

Onsite

Entry Level

$20.25/hr - $21.26/hr

2+ years exp

Western Youth Services is a leading expert in children’s mental health and wellness solutions. The Bilingual Administrative Assistant is primarily responsible for providing administrative support to the clinic, including reception coverage, data entry, and general office assistance.

ConsultingHealth CareMental HealthWellness

Growth Opportunities

Responsibilities

Greet and assists clients with inquiries and scheduling, supports clinicians in processing clinical records and encounter documents

Screen, sort, and direct/distribute incoming calls, correspondence, and interoffice materials

Provide administrative support to the department, reception coverage, data entry and general office support

Assist with language interpretation for patient appointments when nurse practitioners or clinical staff require translation support

Accurately and timely enter data into applicable databases (EXYM, County IRIS system) and assists with ongoing database maintenance

Process, organize, and maintain Agency files in accordance with established policies and procedures

Maintain working knowledge of and comply with all HIPAA regulations

Follow Agency procedures for handling emergencies in the department/clinic

Qualification

Microsoft Office SuiteBilingual in SpanishData entryEXYM systemIRIS systemCustomer serviceSensitivity to diversityOrganizational skillsCommunication skillsDetail oriented

Required

High school diploma or general education degree (GED) required; and two (2) years related experience; or an equivalent combination of education and experience

Previous experience in customer service, data entry, or reception

Friendly, professional, and clear communicator with callers and staff

Demonstrated sensitivity and awareness of diverse socioeconomic and multicultural backgrounds

Reliable, dependable, and detail oriented

Strong organizational skills with the ability to follow through on tasks

Proficient in Microsoft Office Suite, Outlook, Word, Excel, and database applications

Bilingual in Spanish required