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Dutch Bros Coffee · 16 hours ago

Manager, Application Delivery (Legal & Real Estate)

Tempe, AZ

Full-time

Hybrid

Senior Level

5+ years exp

Dutch Bros Coffee is a fun-loving company that makes a difference one cup at a time. They are seeking a Manager of Application Delivery to oversee technology for their Legal, Real Estate, and Construction functions, focusing on workflow automation and process optimization. The role involves leading a team to enhance corporate systems and ensure technology scales with the company's operational culture.

CoffeeFood and BeverageRestaurants

Culture & Values

Responsibilities

Implement and optimize automation to accelerate core Legal and Real Estate business processes

Successfully deliver the technology roadmap for Legal and Real Estate applications, focusing on AI and new system implementations

Build, mentor, and maintain a high-performing technical team focused on continuous process improvement

Ensure the stability, security, and continuous compliance of all Legal, RE, and MDM systems

Leverage emerging technology (especially AI) to continuously improve process flow and organizational capability

Qualification

Real Estate Management SystemsLegal Matter ManagementMaster Data ManagementWorkflow AutomationArtificial Intelligence/Machine LearningProject ManagementPeople CoachingStakeholder ManagementRisk MitigationAnalytical Problem Solving

Required

5-7 years of progressive experience in IT/Technology, with a minimum of 3 years in a people leadership position responsible for managing and mentoring technical staff

Bachelor's degree in Computer Science, Information Systems, Project Management, or a related field

Proven, direct experience managing, supporting, and optimizing application portfolios within the following domains: Real Estate/Construction and Legal

Experience with Real Estate Management Systems (Lucernix), Lease Administration platforms, and Construction Project Management systems, Site Selection systems

Experience with Legal Matter Management (LawVu), Corporate Compliance systems, and Contract Lifecycle Management (CLM) tools

Foundational understanding and experience with Master Data Management (MDM) systems for critical data assets (e.g., location, vendor, contract data)

Demonstrated ability to implement workflow automation, driving measurable improvements in process Turnaround Time (TAT) and reducing manual intervention

Experience leveraging Artificial Intelligence/Machine Learning (AI/ML) specifically for document intelligence, such as automated data extraction from leases and contracts

Proven capability in recommending and implementing Business Process Redesign to align technology with optimal process flow

Strong track record of people management, including hiring, career development, and daily coaching of technical professionals

Ability to conduct effective change management and training to ensure high adoption of new, automated solutions across business units

Skilled in stakeholder management and communication, capable of presenting technology initiatives and business cases to management and executive audiences

Must be able to work in a busy, crowded, and loud office with frequent distractions and interruptions

Must be able to collaborate in-person with occasional impromptu in-person meetings

Adaptability to typical office conditions, which may include exposure to air conditioning, heating, artificial lighting, and varying noise levels

Ability to sit, stand, reach, twist, stretch, and work at a desk for long stretches. Must be able to occasionally move or lift office items up to 25 pounds

Hearing must be sufficient or correctable to ensure clear understanding of spoken information, including participating in virtual meetings and phone calls

Ability to read and write in English is essential for processing documents, drafting reports, and following up on necessary actions

Vision must be adequate or correctable to perform essential job duties, such as reading documents on a computer screen and using other visual tools

Must be proficient in operating a computer and other office productivity tools such as printers, scanners, and collaboration software

Must possess strong verbal and written communication skills to interact effectively with team members, clients, and other stakeholders via email, video conferencing, and other in office communication tools