Apply on Employer Site

Medica · 23 hours ago

Product Implementation Analyst

Madison, WI

Full-time

Hybrid

Mid, Senior Level

$63K/yr - $94K/yr

7+ years exp

Medica is a nonprofit health plan serving communities in multiple states. The Product Implementation Analyst is responsible for supporting product development and implementation processes, collaborating with various teams to ensure effective management and testing of product lines.

Health CareMedical

No H1B

Responsibilities

Assist in developing and maintaining the product implementation lifecycle, including requirements, test design, test execution, and documentation. Support day-to-day activities related to product development and implementation

Represent product implementation on small to medium-sized projects under supervisor oversight

Serve as a subject matter expert in exporting plan, rate, and product business rules to external systems. Perform analysis on external systems to understand integration requirements

Support new product implementation by building and testing new business products and rate activities. Act as a key resource for configuration activities in support systems for product and rating, including launching new rating algorithms and rate tables

Contribute to the development of standard methodologies and repeatable processes for upgrades, changes, and annual product cycles. Assist with renewal implementation efforts by building and testing existing product and rate activities and completing product line documentation as needed

Design and execute testing of rates and product attributes. Act as a thought leader in analysis and testing techniques, streamlining workflows. Serve as a key resource for testing QHP and other filings, reviewing plan previews, and other testing scenarios. May review outsourced results, internal systems, and execute configuration or testing tasks as assigned

Function as a go-to resource for designing workflows and methodologies to manage data and ensure quality

Participate in customer experience projects, identify issues, and collaborate with business areas and the organization to improve customer satisfaction

Act as a subject matter expert for product-related implementation teams and support product input for submissions to CMS or other vendors across all lines of business

Conduct research, documentation, and implementation activities to support business-wide decision-making

Perform other duties as assigned

Qualification

Product implementationData analyticsSystem configurationHealthcare knowledgeProject managementProblem-solvingCommunication skillsAttention to detailCross-functional teamwork

Required

Bachelor's degree or equivalent experience in a related field

Seven years of work experience beyond the degree

Preferred

At least two years of experience in healthcare, insurance, financial, or software environments requiring significant system knowledge, preferably as a business analyst, systems analyst, or in a system configuration role

Background in data analytics, sales reporting, implementations, software vendors, training, underwriting, or project management

Proven problem-solving skills and ability to analyze processes and system-related issues

Ability to work effectively with managers and across the organization

Excellent verbal and written communication skills with strong attention to detail

Ability to manage multiple tasks with strict deadlines

Knowledge of health insurance and/or Medicare products

Previous experience working on cross-functional teams

Familiarity with standards or practices related to systems and system support