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Troon · 5 hours ago

Seasonal Golf Operations / Player Services

Hallandale Beach, FL

Full-time

Onsite

New Grad, Entry Level

Troon is seeking a Seasonal Player Service Member at Shell Bay Club, a luxurious lifestyle destination. The role involves ensuring a seamless, service-driven experience for members and guests at the golf facility, including greeting guests, maintaining golf carts, and assisting with events.

Responsibilities

Provide a warm and professional greeting to all members and guests upon arrival

Working valet will be a portion of the job, ensure professional and timely care to the arrival & departure of both members and guests

Assist with loading and unloading golf bags from vehicles, bag storage, and golf carts with care and efficiency

Offer assistance, directions, and general knowledge about the course, facilities, and club offerings

Maintain a poised and polished appearance and demeanor while engaging in friendly, service-driven interactions

Prepare and stage golf carts to Shell Bay Club standards, ensuring each is fully equipped with: pencils, towels, tees, water bottles, sand bottles

Clean, sanitize, and restock carts after each use, ensuring consistent presentation and readiness

Perform daily inspections of golf carts to identify mechanical issues and report to supervisors as needed

Keep the cart barn, staging areas, and valet zones clean, organized, and presentable at all times

Set up, restock, and maintain practice areas including the driving range, short game area, and putting greens

Collect, clean, and restock range balls throughout the day using range picker equipment and hand baskets

Replace broken tees, empty trash bins, and tidy up all practice areas regularly

Provide club cleaning service before and after each round with attention to detail and care

Organize and store member bags accurately in the designated bag room system

Maintain a clean and efficient bag storage system and assist with locating bags when needed

Assist with golf event and tournament preparations, including the setup of cart signs, scorecards, goodie bags, tee gifts, signage, and water stations

Provide real-time assistance during events, such as escorting players, locating missing equipment, or restaging carts for a shotgun start

Help with breakdown and clean-up following tournaments to ensure a seamless transition to daily operations

Monitor on-course water stations, towel coolers, and sand/seed mix refills throughout the day

Provide on-course assistance during peak times, including shuttling players, spotting on certain holes, or restocking supplies

Report any member feedback, lost items, course issues, or guest concerns to the Golf Shop or management team promptly

Qualification

Golf operations knowledgeCustomer service skillsHospitality experienceTeamworkCollaborationAttention to detailPositive attitudeCommunication skillsReliability

Required

Current college students or recent graduates pursuing a career in golf management, hospitality, sports business, or a related field are highly encouraged to apply

A basic understanding of the game of golf, its etiquette, and pace-of-play principles is expected

Must be comfortable working in a physically active, outdoor environment for extended periods

This position requires working primarily outdoors in a variety of weather conditions including heat, humidity, wind, and occasional rain

Must be able to stand, walk, bend, and lift for extended periods throughout the shift

Frequent lifting, pushing, and carrying of golf bags, equipment, and other items weighing up to 40 lbs

Requires manual dexterity and the ability to operate golf carts, range pickers, and light equipment safely and responsibly

During the season, must be able to work weekends, holidays and/or evenings if required

Preferred

Prior experience in a private club, golf course, or high-end hospitality setting is preferred but not required

Demonstrated interest in pursuing a long-term career in golf operations, instruction, or professional golf (PGA/PGM pathway candidates welcome)

Company

Troon

Experience the world of Troon® at the greatest golf properties in the world the next time you play one of our luxury golf courses! Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail.

Founded in 1990